Robin automates tedious sales tasks that take up selling time
CRM Across the Wire,
Posted 24 Apr 2018
Artificial intelligence and machine learning deliver insights, automation, and intelligent interactions.
CRM Across the Wire,
Posted 24 Apr 2018
The messaging platform is designed to go well beyond chat capabilities.
CRM Featured Articles,
Posted 24 Apr 2018
Vonage's cross-platform capability brings CRM information into its unified communications platform.
CRM Across the Wire,
Posted 19 Apr 2018
Recognizing and celebrating our collective humanity is more than a lofty goal—it's good business.
CRM Featured Articles,
Posted 18 Apr 2018
Openprise Data Orchestration Platform automates critical marketing business and data management processes.
CRM Across the Wire,
Posted 17 Apr 2018
Bright Pattern has integrated its omnichannel cloud contact center software with NICE Workforce Optimization powered by advanced analytics. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 17 Apr 2018
FICO introduces its next-generation Decision Optimization and Enhanced Decision Management Platform.
CRM Featured Articles,
Posted 17 Apr 2018
The worldwide CRM software revenue reached nearly 40 billion in 2017.
CRM Featured Articles,
Posted 13 Apr 2018
NICE inContact CXone has expanded its CXone partner apps portfolio with speech-enabled virtual assistants and AI chatbots from Omilia.
CRM Across the Wire,
Posted 11 Apr 2018
Oracle unveiled a number of marketing and sales innovations in its cloud-based customer experience platforms.
CRM Featured Articles,
Posted 11 Apr 2018
Oracle has added customer service, marketing, sales, and commerce capabilities to its Customer Experience Cloud suite.
CRM Across the Wire,
Posted 10 Apr 2018
The Teneo development and analytics platform provides strong data-control capabilities to help clients ensure their compliance with the European Union's General Data Protection Regulation (GDPR).
CRM Across the Wire,
Posted 05 Apr 2018
With its acquisition of Callidus , SAP aims to put the finishing touches on its intelligent customer experience suite.
CRM Featured Articles,
Posted 05 Apr 2018
Guide Enterprise is designed to help large companies identify gaps in self-service content. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 03 Apr 2018
Intelligent connectors from SnapLogic bring all marketing data together in Adobe Cloud Platform.
CRM Across the Wire,
Posted 28 Mar 2018
At its digital marketing conference, Adobe unveiled innovations across its offerings aimed at helping clients achieve that goal.
CRM Featured Articles,
Posted 28 Mar 2018
Web Forms for Freshsales enable sales teams to create, customize, and deploy web forms on websites and start collecting lead information instantly.
CRM Across the Wire,
Posted 27 Mar 2018
Swiftpage's Act! Premium Plus lets SMBs adapt their CRM systems to meet their unique needs.
CRM Across the Wire,
Posted 27 Mar 2018
|