| Articles: Cloud-based CRM |
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Seamless data verification and geocoding are working to prevent customer fraud in real time.
CRM Across the Wire,
Posted 18 Jul 2017
Zoho Sign integrates with Zoho CRM and other business apps.
CRM Across the Wire,
Posted 13 Jul 2017
Infor Concierge delivers access to rich, personalized, actionable information and unifies customer touchpoints in a single portal.
CRM Across the Wire,
Posted 11 Jul 2017
The services aim to help companies quickly build, test, and implement solutions on the Leonardo platform.
CRM Featured Articles,
Posted 11 Jul 2017
New version features machine learning, AI integration, predictive analytics, custom data connectors, enhanced color palettes, and more.
CRM Across the Wire,
Posted 05 Jul 2017
Five leading digital consulting firms will provide customer engagement expertise for Microsoft's digital marketing solutions.
CRM Across the Wire,
Posted 30 Jun 2017
Addressy has updated its address management capabilities for the Salesforce Commerce Cloud.
CRM Across the Wire,
Posted 28 Jun 2017
Radius8 delivers online experiences to help Salesforce Commerce Cloud customers increase in-store and online sales.
CRM Across the Wire,
Posted 28 Jun 2017
Avaya Customer Engagement Cloud brings together solutions inthe Avaya Oceana platform. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 27 Jun 2017
With Hint, SugarCRM helps customer-facing professionals cut the time they spend researching prospects.
CRM Featured Articles,
Posted 27 Jun 2017
eGain Solve for Cisco helps contact center agents using Cisco Finesse deliver a connected digital experience with AI knowledge, proactive digital engagement, and connected analytics. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 26 Jun 2017
The application aims to assist marketers in managing loyalty programs and capturing customer profile data.
CRM Featured Articles,
Posted 26 Jun 2017
The integration brings personalized video to visual IVR. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 23 Jun 2017
FCS Connect now supports cloud deployments for access to systems from anywhere.
CRM Across the Wire,
Posted 19 Jun 2017
Government agencies will now have access to the first cloud contact center solution available directly from a FedRAMP-authorized provider. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 16 Jun 2017
The Via 17 release contains major enhancements to Aspect's cloud Customer Engagement Center, including new self-service, interaction management, and workforce optimization capabilities. (Featured on SmartCustomerService.com.)
CRM Across the Wire,
Posted 15 Jun 2017
The Lexalytics eCommerce Industry Pack analyzes customer feedback to identify site challenges and opportunities.
CRM Across the Wire,
Posted 15 Jun 2017
Social Media Commerce Connector lets companies start their marketing/sales processes on Facebook, Instagram, and Pinterest.
CRM Across the Wire,
Posted 06 Jun 2017
The app aims to accelerate and simplify channel sales.
CRM Featured Articles,
Posted 31 May 2017
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Companies: Cloud-based CRM
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