GetFeedback for Desk.com delivers an integrated customer feedback system.
CRM Across the Wire,
Posted 25 Jul 2014
Vidyard and Pardot users can now track marketing video viewership.
CRM Across the Wire,
Posted 24 Jul 2014
Virtual Office integration combines cloud telephony and unified communications with customer service functionality.
CRM Across the Wire,
Posted 24 Jul 2014
Oracle's Data Services fuels competitive advantage for marketing and social.
CRM Across the Wire,
Posted 22 Jul 2014
New cloud-based application streamlines sales forecasting and planning.
CRM Across the Wire,
Posted 22 Jul 2014
IBM and Apple will collaborate on a number of industry-specific mobile applications and bring more Apple iOS devices to the business world.
CRM Featured News,
Posted 18 Jul 2014
Medallia's new cloud-based customer experience management app is now available of the Salesforce1 AppExchange.
CRM Across the Wire,
Posted 17 Jul 2014
The MyPreferences Campaign customer personalization platform empowers companies to tailor communications to recipients' needs.
CRM Across the Wire,
Posted 17 Jul 2014
At its Marketing Cloud Interact event, Oracle lays out its plans for leveraging LinkedIn as a marketing tool.
CRM Featured News,
Posted 17 Jul 2014
The mini apps are built to connect and extend Lyris capabilities across the enterprise.
CRM Featured News,
Posted 16 Jul 2014
New iOS email app makes multitasking possible for business people inside their mobile inboxes.
CRM Across the Wire,
Posted 08 Jul 2014
Swiftpage has invited small business owners to sign up at cloud.act.com and join in final testing of its new online contact and interaction management service.
CRM Across the Wire,
Posted 08 Jul 2014
With cloud platforms becoming increasingly complex. companies should strive for greater interconnectivity.
CRM Featured News,
Posted 07 Jul 2014
New multichannel capabilities added to Vocalcom's Effortless Contact Center solution.
CRM Across the Wire,
Posted 07 Jul 2014
New tools include deeply customizable reporting and visualization capabilities.
CRM Featured News,
Posted 03 Jul 2014
Latest release of Message Studio enables marketers to leverage offline or online channel for analysis, targeting, and engagement.
CRM Across the Wire,
Posted 03 Jul 2014
While the benefits of the cloud are obvious, figuring out the logistics is less clear.
Viewpoints,
Posted 02 Jul 2014
Users will be able to take advantage of SAP's Fiori platform.
CRM Featured News,
Posted 01 Jul 2014
Professionally recorded voice prompts and audio files will be bundled in Genesys Voice Platform. (Featured on SpeechTechMag.com.)
CRM Across the Wire,
Posted 01 Jul 2014
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