Articles: Mobile
SCM Express is a cloud-based and mobile customer engagement platform for utilities.
The move adds panel management to FocusVision's growing suite of market research technologies.
All-New Campaign Monitor offers a drag-and-drop interface for creating personalized email marketing campaigns.
Oracle Cloud customers can now use Pepperi's mobile sales suite to automate processes.
Accelerize and its digital marketing software division CAKE yesterday announced a partnership and technology integration with DialogTech, a provider of end-to-end call attribution and conversion platforms. (Featured on SmartCustomerService.com/.)
Vipor CRM's latest update offers contact management features for Apple Watch.
The Panasonic OneConnect platform lets companies send targeted messages to drivers through in-car infotainment systems.
Navigation and search capabilities combine with new tools and statistics for a real-time vertical marketing engine.
The service allows users to provide emergency responders with important information to reduce response time. (Featured on SmartCustomerService.com.)
Freshdesk's latest acquisition expands its omnichannel customer support offerings. (Featured on SmartCustomerService.com.)
Trumpia's updates include streamlined contact management with Salesforce integration.
The acquisition of StoryWorks1 bolsters Insite's connected commerce platform strategy with rich functionality for digitally enabled B2B selling.
Verified Places allows retailers investing in a beacon networks to provide a comprehensive mobile experience for shoppers in all stores, including those that have yet to deploy beacons.
Customer service agents using SAP Cloud for Customer can now engage people on chat apps like WeChat and Viber. (Featured on SmartCustomerService.com.)
Powa Tags convert printed ads into a point of sale and lets companies track the effectiveness of ads.
Zendesk released Advanced Voice, an enhanced version of its phone support offering, embedded directly into its cloud-based contact center software. (Featured on SmartCustomerService.com.)
OpenMarket's Mobile Engagement Platform has uses for contact centers, marketing, and employee collaboration. (Featured on SmartCustomerService.com.)
GoldMine Premium 2015.2 is a mobile-responsive Web solution.
Magento 2.0 offers greater flexibility, scalability, and a more responsive design.
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Companies: Mobile
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