Articles: Mobile
The latest release of CafeX Live Assist for Microsoft Dynamics 365 supports chatbot-to-agent escalation, mobile customer service, and agent productivity enhancements. (Featured on SmartCustomerService.com.)
With the latest iteration of Adjust's attribution technology, mobile marketers can now customize campaign attribution windows, types, and view through times.
A well-organized omnichannel experience has become more than a nice-to-haveā€”it's now imperative to growth for both product- and service-oriented companies.
The offering aims to empower the mobile workforce with new intelligence and insights.
The system updates allow mobile sales reps to update, submit, or retrieve information forms before and after customer interactions.
The latest Microsoft Dynamics 365 add-on from PowerObjects allows users to interact with website visitors from within the Microsoft environment.
Mobile technologies will take employees out of back rooms and put them on the floor
Voice-first technologies could soon be the engagement tool of choice
User experience design is now a C-level imperative, whether executives get it or not
Mobile advertisers can now upload mobile device ID lists into their retargetting solution.
FCS Connect now supports cloud deployments for access to systems from anywhere.
The apps allow companies to interact and engage with customers in their homes.
The platform aims to empower organizations to become more customer-centric via mobile apps designed to enhance customers' experiences.
The geo-productivity applications aim to help traveling professionals interface with more customers and minimize their scheduling efforts.
Mobile customer service provider Helpshift can now make use of Salesforce's case management, omnichannel routing, and knowledge base management capabilities. (Featured on SmartCustomerService.com.)
Integrations will help mobile marketers maximize campaigns with Google.
The partnership expand's Merkle's reach with Snapchat's consumer data.
This emerging channel makes it easy for you to connect with customers anytime, without devoting time and money to developing an app.
Text message marketing integration helps HubSpot users automatically build SMS marketing lists, capture email leads from text messages, and grow sales with texts.
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Companies: Mobile
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