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Articles: Mobile
View the customer experience as a continuing process.
New product enhancements bring greater attention to mobile, simplified user interfaces, and tighter integrations.
Tie together products for better end-to-end customer engagement.
With new synchronization technology that connects Salesforce1 and Heroku, any company can now build the next generation of engaging customer apps
Bringing the MicroStrategy Analytics Platform and MicroStrategy Mobile Platform to Amazon Web Services makes business intelligence available for a little as $1 an hour.
Look to these sites for help in achieving your goals.
Four simple signs that it may be time to move on.
Partnership integrates user-generated content and experience management capabilities into social relationship infrastructure.
New app lets customers browse FAQs, submit service tickets, and query knowledge bases right from a company's Web site.
Mindmatrix has added mobile text messaging to its marketing automation and sales enablement platform.
Convergence keynote speaker says businesses that serve customers best are P2P (people-to-people).
Retailers need to focus on mobile user experience and responsive design to capitalize on growth.
Consumers like receiving notices, but companies need to use them cautiously.
Using smartphones, tablets, and creative displays, retailers can give consumers the best of both worlds.
Ad retargeter helps ticket aggregator's ad click-through rate rise to triple the industry average.
How to align CRM so it meets the needs of both.
With Engagor Mobile for iOS devices, companies can now manage their social customer service on the go.
Service Cloud SOS provides instant access to agents through a help button positioned inside a mobile app.
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