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Articles: Mobile
Users will be able to take advantage of SAP's Fiori platform.
Today's large retailers are connecting with customers in new ways.
Keynotes highlight convergence of CRM, ERP, and e-commerce.
Though not the majority, hypertaskers are the fastest-growing consumer group.
Provide associates with technology and training to meet consumers' changing expectations.
Tips for capitalizing on a treasure trove of information.
Moxie's mobile-optimized Web Self-Service provides relevant information throughout the customer journey and across devices.
Oracle to offer co-browsing as a integral part of its Service Cloud.
VeeStudio SDK and VeeAssist are designed for mobile apps and phone-based call centers.
FirstRain's Personal Business Analytics for Salesforce1 will be generally available next month.
Vantage's MAXcustomerconnect service unifies voice, email and text messaging on a single platform for small business to build mobile marketing campaigns.
Most viewers are checking email, texting, or interacting with Web sites and apps unrelated to what they are watching on television.
With a new intelligent agent console, mobile app, and reporting engine, small businesses can now deliver customer service anytime, anywhere.
Sales Thought Leadership Conference provides study-backed tips on creating a more effective sales force.
Five9 delivers mulitchannel cloud contact center software with native social, mobile, chat, and email capabilities.
Extole's new platform lets brand marketers create, manage, and measure referral campaigns.
Goldmine Mobile for Android lets more smartphone users manage contacts from anywhere.
MobiHelp will power in-app customer support.
The set of six open-source applications enables developers to build custom enterprise apps.
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