Articles: Mobile
Lagan Employee Mobile puts customer service in the hands of government employees in the field.
The app makes it easier to create and track digital marketing materials.
The startup follows the release of a Web-based app with a new mobile offering.
Fifty-eight percent say they would like more promotional offers.
With the fourth generation of Chatter Mobile, employees will be able to edit records, view dashboards and take any business action.
Smartphones make up 56 percent of all devices currently in use.
The 5.0 release consolidates analytics offerings on one platform.
The application lets sales reps share content while on the go.
Mobility is the modern-day pocketknife for sales reps.
New version will run seamlessly across desktops, tablets, and smartphones.
Maximizer CRM 12 Summer 2013 offers integration to HubSpot.
Web and mobile apps are gaining ground on interactive voice response systems as the self-service channel of choice.
Ten frequently asked questions answered.
Rates rose to 31.1 percent, a major increase over recent years.
The text messaging platform is strictly dedicated to consumer-to-business customer service.
The tangible benefits of online self-service.
Sixty-eight percent will increase mobile spending in the next year.
The personal nature of the platform requires new customer engagement tactics.
Provides agents mobile access to schedules and other critical information in Aspect Workforce Management.
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Companies: Mobile
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