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Articles: Mobile
Users can now track email opens, save email to their CRM systems, and manage customers from their iPhones.
These influencers make up 10 percent of buyers but account for up to 70 percent of brand sales.
Flurry brings mobile app development and analytics to Yahoo.
IBM and Apple will collaborate on a number of industry-specific mobile applications and bring more Apple iOS devices to the business world.
Tellwise delivers new interface and Smart Messages with LinkedIn, Twitter, and Facebook integration across PC, smartphone and tablet platforms.
Selligyadds reporting and forecasting features to its mobile CRM application.
USA Mobility Wireless and Amcom Software come together under a single corporate identity.
New tools include deeply customizable reporting and visualization capabilities.
Users will be able to take advantage of SAP's Fiori platform.
Today's large retailers are connecting with customers in new ways.
Keynotes highlight convergence of CRM, ERP, and e-commerce.
Though not the majority, hypertaskers are the fastest-growing consumer group.
Provide associates with technology and training to meet consumers' changing expectations.
Tips for capitalizing on a treasure trove of information.
Moxie's mobile-optimized Web Self-Service provides relevant information throughout the customer journey and across devices.
Oracle to offer co-browsing as a integral part of its Service Cloud.
VeeStudio SDK and VeeAssist are designed for mobile apps and phone-based call centers.
FirstRain's Personal Business Analytics for Salesforce1 will be generally available next month.
Vantage's MAXcustomerconnect service unifies voice, email and text messaging on a single platform for small business to build mobile marketing campaigns.
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