Articles: Mobile
Companies that take a data-centric approach to customer strategies have the advantage.
The solution lets consumers report outages, pay bills, and more.
New Customer Engagement as a Service brings social media marketing, mobile integration, and customer analytics to a single platform.
A new survey finds that adding financial-management tools and rewarding consumers could increase use of mobile phones as payment devices.
Version 9.3.1 delivers enhanced visual data discovery, advanced big data analytics, and mobile app upgrades.
New sales productivity tool combines advanced analytics with tasking feature.
The latest rapid-deployment solution for business intelligence can be up in running in three weeks or less.
The new app is based on the HTML5 platform.
The basics, benefits, and pitfalls to consider.
The app adds efficient routing and combined PDF attachment features.
Weds mobile frameworks and customer data to jumpstart enterprise app development.
The update includes mobile capabilities for all smartphone and tablet users on both Apple and Android platforms.
The new iPhone ServiceDesk Plus MSP app features Nuance voice technologies.
The iconic digital assistant is changing how customers—and companies—think about customer service.
Solution gives enterprises more insight into mobile app data, usage patterns.
BCC Dropbox, Zoho LiveDesk, Custom Related Lists, and MailMagnet for Mobile round out the new features.
The company's stated goal is to support business users wherever they are and on whatever devices they're using.
Company highlights innovations to help businesses unite their organizations, connect with their customers and get the most value from their information technology investments.
Improvements include ability to publish files, polls via collaboration stream.
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Companies: Mobile
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