Articles: Mobile
The PCI-compliant solution supports two-way encrypted chat.
Amazon topped the latest eChannel Retail Benchmark study after its mobile channels outperformed the brand's Web site.
The industry is making up for lost time with a focus on new strategies.
Tracking consumers in stores and online brings privacy issues back into the spotlight.
Advances in speech security have made it more feasible and reliable as a call center tool.
It's not just about the coffee.
Platform lets consumers become active insiders for the brands they love.
New productivity features include follow-ups and priorities.
A three-step plan to cultivating consumer loyalty.
Innovations center on mobile, social, cloud, and big data initiatives.
The new version adds extensive mobile enhancements, new or upgraded features, a re-branded interface, and usability improvements.
The solution offers organizations an optimized view of their CRM records on mobile devices.
The newest version of Talygen's advanced BlackBerry app will help sales teams manage CRM functions on their smartphones.
The new CRM release includes softphone functionality and mobile phone texting capabilities.
IVR and email top the list, but online customer support gains ground.
Businesses are taking a cue from the consumer world.
In a showrooming world, more foot traffic does not equal more business.
As more people use smartphones, tablets, and e-commerce sites, showrooming will likely intensify.
New options move focus from convenience to performance.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43   Next >>

Companies: Mobile
Popular Articles

Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us