Articles: Mobile
Updates to Microsoft Dynamics CRM Online and Microsoft Dynamics Marketing will help marketers and salespeople collaborate more effectively.
Jacada Visual IVR for Avaya enhances the traditional voice IVR experience by bringing a touch interface for smartphones.
Latest product update enhances management of eBay and enables social and mobile commerce.
Confirmit Panel App offers a mobile platform for conducting customer research.
Reliable tracking of service and employees can give your business a significant competitive advantage.
Apps support devices from Epson, Jawbone, Meta, Oculus, and Vuzix
Swrve platform now enables mobile marketers to test every aspect of the mobile marketing mix.
New methods of collecting customer data are already providing attractive returns on their investment.
Decades-old neural networking technology is being used to improve voice interactions.
Despite mixed reviews, the smartphone's connection to the largest e-commerce network will facilitate mobile transactions.
Young hypertaskers prefer user-generated content to traditional media.
Uncovering the traits that set industry leaders apart.
How four Web giants aim to know more about consumers than we can even imagine.
Understanding the options could help your organization determine which solution is best.
Action buttons help brands extend engagement outside of apps.
TrueView adjusts the agent's view of the customer's screen during co-browsing sessions.
With Auto Campaigns, companies can set campaigns to run automatically when triggers are hit.
Whispir lets organizations communicate with customers and employees via text message, voice, Web, email, mobile, or social media.
Tips for giving customers exactly what they pay for.
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Companies: Mobile
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