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Articles: Mobile
As an IBM Watson ecosystem partner, Purple Forge is leveraging Watson technology to improve the customer service experience for the City of Surrey in British Columbia, Canada.
HeyWire's texting applications are now fully integrated with Interactive Intelligence's Customer Interaction Center.
Taplytics expands its mobile optimization platform with Smart Push notifications.
Joining Segment's comprehensive data analytics platform and one-stop SDK, Kahuna helps brands improve customer targeting.
The new app promises to boost efficiency for customer service reps. (Featured on SmartCustomerService.com.)
The integration allows lawyers to text clients with case updates.
ypDisplay uses online and mobile insights to help local businesses target consumers.
Opportunity Locator lets field sales reps see which sales contacts and prospects are near their current locations.
Pepperi Mobile Storefront lets retailers and wholesalers combine online and offline transactions.
New solution provides marketers with attribution and real-time control for callers from mobile advertising sources such as Google, Facebook, Twitter, YouTube, display, and more.
The integration allows marketers to deliver omnichannel mobile marketing and personalized customer journeys.
Speech analytics, mobile recording, and surveying tools round out the new offerings. (Featured on SpeechTechMag.com.)
Amdocs CES 9.3 includes new online commerce solution to enable service providers to offer multiplay communications services with digital and hard goods.
Placecast provides a solution to transform mobile data into audiences for mobile ad targeting.
XpressBuy lets consumers purchase directly from ads.
MindTouch Responsive is the result of years of research into online consumer behavior.
Monetate Customer Intelligence Layer surfaces insights from big data, helping marketers deliver personalized experiences by recognizing customers across devices and channels.
The SDK allows developers to integrate Nexus support functionality directly into their consumer or business apps.
Tealium's collaboration with IBM Commerce enables retailers to drive richer omnichannel customer experiences across Web, mobile, and offline touch points.
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