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Articles: Mobile
Forrester urges firms to tailor their CX approach to connected customers.
Enhancements are designed to help mobile users access video presentations and courses in a more streamlined way.
The company updates its multiplatform mobile solution for Microsoft Dynamics CRM.
The company makes its social media management platform available on any mobile device.
Saleslogix CRM software now available for in-field users.
BPMOnline 7.0 supports a new user interface and mobile capabilities.
New report says business is becoming mobile-centric.
Interest in enterprise collaboration fuels product development, integrations.
The offering combines IVR and mobile for a unique, personalized customer experience.
Mobile, social solutions at scale are redefining business processes.
The new release adds salesforce and marketing automation features and reporting.
Solution enables real-time lead tracking and management.
Free tool allows marketers to monitor activity across mobile device types.
Subscription-based Retina-X Studios ups mobile sales conversions by 20 percent.
New dashboard is first to provide in-depth analytics on mobile app engagement.
The new pulseM app lets customers and employees send voice comments to companies.
Innovations in mobile device-level email engagement reporting, geo-targeting, and other SMS marketing functionality round out the offerings.
The new release includes greater functionality around collaboration, usability, and data visualiztion.
The application delivers a unified view of customer behavior across devices.
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