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Articles: Mobile
Consider these valuable lessons from your kindergarten days.
Focus on real-time visibility, not past performance, for sales success.
Jiveocity is a Goofle-powered dual social networking mobile app.
Brands need to revise their digital, mobile, and call center strategies.
Live Guide's expanded administrative options and customer data views target the needs of high-volume customer service teams
SMS Click-Through Tracking lets users embed links into SMS and email messages and track recipients' click behavior.
Understanding and monitoring the end-user experience.
Verint releases a mobile workforce optimization app for Android and Apple devices.
TouchStore addresses mobile in-store usage with technology and solution to increase conversion and consumer engagement for the retail omnichannel environment.
Verve Direct allows advertisers to buy location-targeted mobile campaigns via a direct interface.
It's all about adding utility to mobile moments.
The phone still outperforms other channels for customer service.
The vendors we honor made significant advances in a variety of areas this year, giving clients of all kinds the opportunity to grow and compete in a challenging business environment.
Finding the right tool to help your business achieve measurable results is not easy. Wise solution implementations have helped our four winners see their businesses boom.
Jackson Framework IVR offers greater multilingual, mobile, and testing functionality. (Featured on SpeechTechMag.com.)
Ifbyphone's Summer 2014 Release provides advanced call analytics and automation before, during, and after every phone lead.
ChannelAdvisor is the first e-commerce software provider to offer customers access to Yahoo's advertising platform.
ClairVista launched LE Mobility as part of its Live Expert video chat customer service system.
Users can now track email opens, save email to their CRM systems, and manage customers from their iPhones.
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