Articles: Mobile
Provide associates with technology and training to meet consumers' changing expectations.
Tips for capitalizing on a treasure trove of information.
Moxie's mobile-optimized Web Self-Service provides relevant information throughout the customer journey and across devices.
Oracle to offer co-browsing as a integral part of its Service Cloud.
VeeStudio SDK and VeeAssist are designed for mobile apps and phone-based call centers.
FirstRain's Personal Business Analytics for Salesforce1 will be generally available next month.
Vantage's MAXcustomerconnect service unifies voice, email and text messaging on a single platform for small business to build mobile marketing campaigns.
Most viewers are checking email, texting, or interacting with Web sites and apps unrelated to what they are watching on television.
With a new intelligent agent console, mobile app, and reporting engine, small businesses can now deliver customer service anytime, anywhere.
Sales Thought Leadership Conference provides study-backed tips on creating a more effective sales force.
Five9 delivers mulitchannel cloud contact center software with native social, mobile, chat, and email capabilities.
Extole's new platform lets brand marketers create, manage, and measure referral campaigns.
Goldmine Mobile for Android lets more smartphone users manage contacts from anywhere.
MobiHelp will power in-app customer support.
The set of six open-source applications enables developers to build custom enterprise apps.
PCMI enables insurers to deliver consistent customer service across channels.
Empower shoppers and streamline your business processes.
E-commerce sites must make lasting impressions—and quickly.
Enterprise software needs consumer-level simplicity, says SAP CEO Bill McDermott
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Companies: Mobile
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