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Articles: Mobile
Frictionless email capture safeguards critical customer relationship history.
President and Vice Chairman Keith Block touts improvements to analytics, app-building, and customer-engagement capabilities. Plus, an exclusive video interview with Stephanie Buscemi, senior vice president of Salesforce.com's Analytics Cloud
Optimizely now powers connected customer experiences across the Web and now mobile apps.
New tools leverage location-marketing and personalization functionality.
New mobile solution captures real-time consumer insights via mobile devices.
Forrester survey finds customer-facing employees see a larger gap in communication than managers do.
Updated solutions bring together data from multiple channels at the right moment.
Digital Element works with Skyhook Wireless to create a mobile-centric IP targeting solution.
The deal will deliver a cross-retailer platform for brands to leverage information from in-store beacons.
Partnership enables companies to create a more complete understanding of customer behavior.
Timing and relevancy are key to sales conversions.
The Freshfone update enables helpdesk agents to provide phone support from home and on the go.
RTC Client is a customizable, WebRTC-based contact center client solution.
Sailthru Sightlines provides automated consumer predictions to e-commerce and media brands.
The latest version of Pega Customer Service empowers large service organizations to better engage customers, simplify the employee experience, and change as their business evolves.
E-commerce is an unstoppable global force ripe with data.
New feature includes real-time calendar data, time zone adjustment and campaign integration.
The enhancements to RevBase for Mobile streamline marketers' support for sales teams.
Cotap's new release enables mobile messaging to anyone in a business network.
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