Articles: Mobile
The Astute Social mobile app enables real-time monitoring and engagement on social media via mobile devices.
Ytel's message360° API provides Zoho CRM customers with multichannel capabilities. (Featured on SmartCustomerService.com.)
The integration between noHold and ServiceNow brings together virtual assistants and knowledge bases.
The partnership combines real-time in-app insights with post-event communications.
Macy's On Call unites Satisfi's intelligent engagement platform with IBM Watson cognitive technology to create an in-store mobile companion that assists customers.
Inbenta's Chatbot Development Platform enables businesses to deploy artificial intelligence customer support for Web sites, Facebook Messenger, and Skype. (Featured on SmartCustomerService.com.)
Nexmo is working with AWS for SMS message delivery via Amazon Simple Notification Service.
Sionic Mobile enhances ION Loyalty for small businesses with iBeacons that digitally greet customers and offer them one-tap checkouts.
Trapit for Microsoft Dynamics CRM to put social selling at the heart of the platform.
Hummingbird is a mobile-friendly chat experience for small and midsized businesses.
The new release provides businesses with the tools to advance their contextual omnichannel commerce strategies.
The consultancy plas to train 150 specialists in conversational commerce through messaging and social media platforms.
Kenshoo becomes the first marketing partner to fully support Google's Expanded Text Ads.
The redesigned platform makes it easier for companies to take advantage of beacon technology and monetize their apps.
Product enhancements enable mobile marketers and app publishers to cultivate deeper relationships with users.
Skedulo Lens appointment scheduling tool gives customers a say in when service appointments happen.
The integration between Localytics and Apteligent will help marketers understand mobile app usage and issues.
Apple plans to follow Google and Facebook with paid ads in the App Store to increase downloads.
Conversable has released an enterprise SaaS patform for creating, delivering, and managing automated responses on messaging platforms.
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Companies: Mobile
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