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Articles: Mobile
Tata Consultancy Services' new analytics software uses machine learning to help retailers tap Internet of Things data to deliver personalized customer experiences.
Newscycle's new advertising sales management software provides mobile CRM capabilities and customizable reporting features.
Clari Connect combines machine learning and cross-platform messaging
The social component of Repsly's mobile app fosters communication and collaboration for field teams.
NUVIAD Express is a location-based mobile advertising platform using native ad formats and click-to-call.
Salesforce API is now a part of Appy Pie's new CRM offering.
Rhizabot delivers analytics via a conversational interface for sales and marketing professionals.
The Astute Social mobile app enables real-time monitoring and engagement on social media via mobile devices.
Ytel's message360° API provides Zoho CRM customers with multichannel capabilities. (Featured on SmartCustomerService.com.)
The integration between noHold and ServiceNow brings together virtual assistants and knowledge bases.
The partnership combines real-time in-app insights with post-event communications.
Macy's On Call unites Satisfi's intelligent engagement platform with IBM Watson cognitive technology to create an in-store mobile companion that assists customers.
Inbenta's Chatbot Development Platform enables businesses to deploy artificial intelligence customer support for Web sites, Facebook Messenger, and Skype. (Featured on SmartCustomerService.com.)
Nexmo is working with AWS for SMS message delivery via Amazon Simple Notification Service.
Sionic Mobile enhances ION Loyalty for small businesses with iBeacons that digitally greet customers and offer them one-tap checkouts.
Trapit for Microsoft Dynamics CRM to put social selling at the heart of the platform.
Hummingbird is a mobile-friendly chat experience for small and midsized businesses.
The new release provides businesses with the tools to advance their contextual omnichannel commerce strategies.
The consultancy plas to train 150 specialists in conversational commerce through messaging and social media platforms.
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