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Articles: Social CRM
Social listening tool lets the technology product and service provider focus on actionable data.
Effective strategies start with talking to customers.
As minorities climb in social status, marketers must seize new opportunities.
At the change of years, CRM welcomes new social, mobile, and gamification trends.
How businesses can benefit from the latest technology innovations.
When the world is changing, businesses must do the same.
Merging identities across environments is no easy task.
We'll likely see mobile technology deployments accelerate pretty rapidly during the next few years.
Tap into this one-stop business intelligence source for your smartest budget ever.
Mobile and social technologies are making business buyers act like consumers.
Support, feedback, and ratings are key.
Salesforce.com users can use KiteDesk to access email, social, CRM, marketing automation, and external data from anywhere on the Web.
Engagor's integration with leading CRM applications enhances sales and customer service processes through social channels.
New social media analysis technology in Crimson Hexagon ForSight Platform helps customers discover emerging trends and topics in social media.
Adobe Campaign's new cross-channel marketing platform nixes email CPM pricing.
Adobe Social's new publishing capabilities reach China's Sina Weibo; new tweet delivery by country engages social audiences worldwide.
Apmetrix's Mobile Ad Exchange will pay 85 percent of revenues back to publishers.
Partnership allows brands to see what drives audience engagement with competitors' social channels.
Extend yourself beyond the reasonable to increase engagement.
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Companies: Social CRM
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