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| Articles: Social CRM |
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Debating the future of social CRM.
Connect,
Posted 01 Dec 2012
These exciting developments could be crucial to your business.
Viewpoints,
Posted 30 Nov 2012
Solution will explore big data in a visual manner.
Daily News,
Posted 29 Nov 2012
Don't call it a social network.
Daily News,
Posted 28 Nov 2012
Patented technology maps relationships inside and outside the enterprise and automatically consolidates contact profiles across the organization.
Daily News,
Posted 28 Nov 2012
Proper engagement will require cross-enterprise change and strategy.
Daily News,
Posted 27 Nov 2012
Ads on social networks are going "native," reports BIA/Kelsey.
Daily News,
Posted 26 Nov 2012
Social CRM software's users can now view data and updates from within their contact records to build better connections more quickly.
Daily News,
Posted 26 Nov 2012
An IBM study finds that more than three quarters of business leaders are struggling to incorporate social media into their daily work lives.
Daily News,
Posted 16 Nov 2012
When launching a service, don't neglect long-term plans.
Viewpoints,
Posted 16 Nov 2012
New features let marketers target users by gender, age, relationship status, education, and more.
Daily News,
Posted 14 Nov 2012
Tool helps companies visualize social, online sales metrics.
Daily News,
Posted 13 Nov 2012
SAP 360 Customer solution leverages in-memory computing, cloud, mobility, and collaboration tools.
Daily News,
Posted 13 Nov 2012
Social media benchmarking company measures customer satisfaction based on key aspects of engagement on Facebook and Twitter.
Daily News,
Posted 09 Nov 2012
AdFocus helps marketers create, manage, and measure paid media, in addition to owned and earned channels.
Daily News,
Posted 07 Nov 2012
Nucleus Research's Value Matrix highlights new functionality and integration capabilities.
Daily News,
Posted 06 Nov 2012
Sapient EngagedNow delivers multichannel customer experiences through a unified platform.
Daily News,
Posted 06 Nov 2012
Customers get joint access to Spaces by Moxie and Microsoft Dynamics CRM.
Daily News,
Posted 05 Nov 2012
The new application features in-depth team management and analytics.
Daily News,
Posted 05 Nov 2012
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