Allows marketers to deliver offers based on location, shopping behavior, and preferences.
Daily News,
Posted 09 Jan 2013
Enhancements enable familiar social network functionality within Sage ACT! contact records and visibility into team members' social connections.
Daily News,
Posted 08 Jan 2013
The deal leads to a cloud-based offering purpose built for the contact center with social engagements supported by Aspect's unified platform for interaction management and workforce optimization.
Daily News,
Posted 08 Jan 2013
Merger to provide clients with expanded content strategy, creation, distribution, and analytics services.
Daily News,
Posted 07 Jan 2013
DMG report outlines steps companies need to take to address issues on social media.
Daily News,
Posted 04 Jan 2013
Deliver the engagement process consumers seek.
Viewpoints,
Posted 04 Jan 2013
Digital agency to assist customers in moving beyond legacy CRM systems.
Daily News,
Posted 02 Jan 2013
Sports Unlimited gets an SEO boost and increases sales with help from Treepodia.
REAL ROI,
Posted 01 Jan 2013
Companies lack the skills to manage the barrage of information.
Insight,
Posted 01 Jan 2013
How to help these groups help your company shine.
Magazine Features,
Posted 01 Jan 2013
Insurers turned to mobile and social technologies to respond to the October superstorm.
Insight,
Posted 01 Jan 2013
Here's how to make an impact.
Insight,
Posted 01 Jan 2013
Improve customer self-service with granular content.
Viewpoints,
Posted 28 Dec 2012
New domain names like .food, .energy, .city, and others could be launched next year.
Daily News,
Posted 19 Dec 2012
Customizable customer service quality assurance protocols empower brand advocates to improve customer experiences in the social sphere.
Daily News,
Posted 18 Dec 2012
The release is the culmination of two years of full-time software development in the open-source CRM field.
Daily News,
Posted 18 Dec 2012
The advertising platform lets companies add native ads to content.
Daily News,
Posted 17 Dec 2012
Five keys to success.
Viewpoints,
Posted 14 Dec 2012
Traditional CRM systems are failing to keep pace with today's customer.
Viewpoints,
Posted 14 Dec 2012
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