New solution is integrated with Salesforce to provide Facebook-style updates.
CRM Featured News,
Posted 26 Apr 2011
A new survey by Really Simple Systems finds growing use of social media and cloud-based CRM systems among small and midsized firms.
CRM Featured News,
Posted 26 Apr 2011
Partnership with Radian6 enhances social media monitoring with tools for querying, analysis, and crafting customer service responses.
CRM Featured News,
Posted 22 Apr 2011
B2B Social Demand Generation
Viewpoints,
Posted 22 Apr 2011
Brand Vigil enables companies to monitor social media anywhere in page, account, and blog names.
CRM Featured News,
Posted 21 Apr 2011
The new software solution combines analytics, interaction automation, and personalization across channels.
CRM Featured News,
Posted 19 Apr 2011
While some solutions are free, marketers sacrifice time and rich analysis
Magazine Features,
Posted 15 Apr 2011
The whole exceeds the sum of the parts
Magazine Features,
Posted 15 Apr 2011
Being the preferred brand is not enough in the face of quickly shifting market dynamics
Insight,
Posted 15 Apr 2011
Expenditures will exceed $1 billion worldwide by 2013
Insight,
Posted 15 Apr 2011
CRM outsourcers still grapple with social media strategies
Insight,
Posted 15 Apr 2011
Trying on some bold "new" social media strategies in CRM
Pint of View,
Posted 15 Apr 2011
It varies from "tailored intimacy" to "customer self-service"
The Tipping Point,
Posted 15 Apr 2011
If your customers don't bring YOU their problems, then where do they bring them?
Viewpoints,
Posted 15 Apr 2011
Understanding what mobile means for your business
Viewpoints,
Posted 15 Apr 2011
CoTweet Social CRM Connector will provide organizations the ability to evaluate social media programs.
CRM Featured News,
Posted 14 Apr 2011
The move is one of many involving IBM business tools integrations.
CRM Featured News,
Posted 06 Apr 2011
InsideView's sales intelligence solution will be preloaded in SugarCRM software.
CRM Featured News,
Posted 05 Apr 2011
Email and social marketing software provider integrates online relationship marketing technologies.
CRM Featured News,
Posted 04 Apr 2011
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