The additional channel will expand social customer service capabilities for users.
CRM Featured News,
Posted 30 Jul 2014
Though the market is young, Adobe and hybris emerge as early leaders.
CRM Featured News,
Posted 28 Jul 2014
The Experian Marketing Suite enables brands to create and deliver authentic customer experiences across all interaction points.
CRM Featured News,
Posted 25 Jul 2014
GetFeedback for Desk.com delivers an integrated customer feedback system.
CRM Across the Wire,
Posted 25 Jul 2014
Partnership pairs email and social media and extends the life of email campaigns and images.
CRM Across the Wire,
Posted 25 Jul 2014
These influencers make up 10 percent of buyers but account for up to 70 percent of brand sales.
Viewpoints,
Posted 25 Jul 2014
Oracle's Data Services fuels competitive advantage for marketing and social.
CRM Across the Wire,
Posted 22 Jul 2014
New patents let users mine social media for sentiment and lead generation.
CRM Across the Wire,
Posted 22 Jul 2014
At its Marketing Cloud Interact event, Oracle lays out its plans for leveraging LinkedIn as a marketing tool.
CRM Featured News,
Posted 17 Jul 2014
Tellwise delivers new interface and Smart Messages with LinkedIn, Twitter, and Facebook integration across PC, smartphone and tablet platforms.
CRM Across the Wire,
Posted 15 Jul 2014
Lithium Social Web (LSW) Analytics offers real-time social customer engagement data.
CRM Across the Wire,
Posted 15 Jul 2014
New tools include deeply customizable reporting and visualization capabilities.
CRM Featured News,
Posted 03 Jul 2014
Keynotes highlight convergence of CRM, ERP, and e-commerce.
Insight,
Posted 01 Jul 2014
Companies must strive for deeper digital personalization.
Insight,
Posted 01 Jul 2014
As the roles of top executives evolve, new positions emerge to fill the gaps.
Insight,
Posted 01 Jul 2014
Salespeople must track the customer journey across multiple channels and be more collaborative than ever.
Magazine Features,
Posted 01 Jul 2014
As new channels emerge, context-based marketing plays a crucial role.
Magazine Features,
Posted 01 Jul 2014
Sales and marketing automation company offers tailored solution for the mortgage banker.
REAL ROI,
Posted 01 Jul 2014
Integrated technologies hold great promise for the future of CRM.
Customer Experience,
Posted 01 Jul 2014
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