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Articles: Social CRM
New iPhone app adds social media sharing and security.
The latest updates of SMB solutions focus on the ability to share more content.
The company's Web-based helpdesk solution now comes with enhanced collaboration features.
The launch of SocialEngage brings next-generation social media management to help brands create cross-channel engagement with customers.
Combining strengths expected to provide a comprehensive set of multichannel supporter engagement solutions to nonprofits of all sizes.
Organizations can now apply analytics to the social business initiatives.
Multichannel campaign management tools, analytics let marketers deliver comprehensive messages.
Are you prepared to meet the challenge?
The new release features a simplified interface and enhanced broadcast capabilities for social media, text messaging, and RSS feed integration.
Software company adds social, sales CRM, and e-commerce features to suite.
Data analytics and strategy consultancy strengthens Social Customer Insights solution
Customer strategists must step up their engagement efforts as mobile's mercury rises
Avoid customer service faux pax with a proactive approach.
Platform lets users set strict parameters for promotions.
The self-service marketing solutions provider adds the social media technology platform to its lineup of marketing tools for small businesses
Alliance gives marketers integrated social campaigns
Joint solution offers enhanced social media monitoring and analytics
Marketers get a banner plus video and photo-embedded tweets.
Meeting the challenges takes a team effort.
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Companies: Social CRM
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