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Articles: Social CRM
New partnerships with Responsys and SAP and expanded social data offerings
The company launches an optimized customer support widget for iOS and Android devices.
Nimble enables social contact management within Google Chrome.
Are you reaping the benefits of this valuable resource?
A voice unheard is a waste.
Plug-in lets retailers incorporate Pinterest into their social commerce strategies to extend brand interactions and drive traffic.
StrongMail's referral marketing platform now allows consumers to share images via Pinterest.
Company adds Zoho Projects for iPhone, Zoho CRM, and Zoho Docs for Android.
The customer interaction ecosystem delivers features that improve business performance.
Spaces by Moxie brings internal collaboration and external communication channels into a single suite.
A new Web site lets customers share their gripes about companies that refuse to answer consumer complaints.
Freshdesk has upgraded its online help desk app with new email and reporting features.
Upgrade includes advanced advertising platform and predictive analytics
The deal brings together Pandemic's social media marketing efforts with Mzinga's OmniSocial platform.
Take your campaigns to the next level.
The alliance will strengthen cross-enterprise social experience and feedback.
Salesforce Rypple will enable companies to engage and align people across their employee social networks.
The Spring 2012 version of Student Recruitment Manager features more social and mobile capabilities.
The Rosette linguistics platform from Basis Technology enables NetBase's platform to analyze social media conversations in many languages.
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