Company highlights innovations to help businesses unite their organizations, connect with their customers and get the most value from their information technology investments.
Daily News,
Posted 19 Mar 2013
The company partners with SoCoCare to deliver proactive social media solution for contact centers.
Daily News,
Posted 18 Mar 2013
Guests are invited to share reviews on TripAdvisor during the survey process, and the hospitality companies are alerted to new reviews as they are posted.
Daily News,
Posted 15 Mar 2013
Use the right tools to boost brand loyalty.
Viewpoints,
Posted 15 Mar 2013
KXEN puts predictive analytics in the cloud for business users.
Daily News,
Posted 14 Mar 2013
Product launch helps visualize sales, marketing, service offers.
Daily News,
Posted 12 Mar 2013
The new offering provides advanced routing of customer communications for cross-organizational response.
Daily News,
Posted 11 Mar 2013
New platform marks one of the first product integrations with Oracle Eloqua.
Daily News,
Posted 07 Mar 2013
New enhancements add better campaign management, mobile and social capabilities, analytics insights, and content management.
Daily News,
Posted 06 Mar 2013
Enhancements enable businesses to create more personalized customer experiences.
Daily News,
Posted 05 Mar 2013
Meetlocalbiz.com promises to connect small businesses with local consumers.
Daily News,
Posted 05 Mar 2013
Delivering a seamless buyer experience is more important than ever.
Insight,
Posted 01 Mar 2013
New features are designed to increase community engagement and improve message relevancy with customers and employees.
Daily News,
Posted 01 Mar 2013
Welcome to the relationship era.
Insight,
Posted 01 Mar 2013
Companies need to offer alternatives or face the consequences.
Insight,
Posted 01 Mar 2013
Magazine Features,
Posted 01 Mar 2013
Building leads and communities are the most popular trends.
Reality Check,
Posted 01 Mar 2013
Will you fight for your name?
Pint of View,
Posted 01 Mar 2013
A collision of silos calls for strong customer experience management
Customer Experience,
Posted 01 Mar 2013
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