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Articles: Social CRM
Small businesses can leverage CRM faster and better in a digital world.
Provide quality content and nurture old and new prospects.
Sharing essential information is key to meeting customer demands.
Customer service is becoming the next brand differentiator.
NetBase Live Brand Pulse provides instant visibility to the social movement of brands
New collaborative CRM uses follows, comments, @mentions, and notifications to make small businesses More Communicative and Productive
Viralheat enhances its enterprise social media monitoring and management platform with Salesforce Desk.com integration.
The partnership between ExactTarget's Marketing Cloud and Datalogix seeks to increase the impact of social advertising campaigns.
Curalate's solution derives insight from the 75 percent of Tumblr posts that contain no text.
Savo Sales Process Pro integrates with CRM solutions, marketing automation tools, and sales methodologies.
Shift's Twitter Ads solution is a self-service tool for marketers to leverage Lead Gen Cards, CRM Matching, Retargeting, Twitter ID Tailored Audiences, Conversion Tracking, and more.
Social media platform will track and analyze social activity for advertisers.
The technology partnership pairs social intelligence with customer insights.
Ramius' free Recollective Baseline service lets anyone conduct qualitative research.
Don't be burned by poor social media management.
ReachSEO is designed to help SMBs increase visibility, leads, and ROI for their Web sites.
Nimble brings relationship insights and collaboration workflow for contacts to leading business productivity apps, including Gmail and Chrome browser.
SocialWhirled Canvases connect social, mobile, and digital campaigns to boost marketing ROI.
Companies can rebound by providing more multichannel customer service options.
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Companies: Social CRM
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