Logo
BodyBGTop
Articles: Social CRM
In a study of the top 25 online retailers, only 44 percent of customer service questions posted via Twitter were answered within 24 hours.
It's easier than you think to make sense of Twitter.
Knowing how your brand is faring on the Web is essential, but which solution is best for your organization?
Being successful at social media often requires organizational change management. Here are some tips to follow.
The company also launches a Facebook app directory to make it easier for users to add more functionality to their pages.
The ad network delivers more relevant ads across all platforms by learning from consumer intent expressed over public social media channels.
StrongMail is enhancing its cross-channel capabilities via integration with Velti's technology platform for mobile campaigns and two-way messaging.
Marketers can add a social word-of-mouth boost to all campaigns, create social promotions, and identify key social influencers to determine their impact on business results.
The ONE Correspond for Salesforce social enterprise app boosts customer service, sales, and marketing communications with personalized interactivity and enterprise mobility.
New internal social networking apps expand business collaboration tools available in the cloud.
LiveOps Social contact center app lets companies manage social customer interactions.
B2B desperately lags behind B2C in social media adoption, with 75 percent not measuring social media.
Achieve big results for your small business on a minimal budget.
In today's environment, a presence is not enough—engagement is needed too.
Enhancements to the CRM product for nonprofits include a mobile interface and new membership features.
Users can convert tweets, posts into support tickets and set escalation alerts
Company's enterprise-class marketing technology is designed to enable small businesses to capitalize on social media marketing opportunities.
The company extends Get Satisfaction Anywhere to bring the power of relevant social conversations to any online touch point.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65   Next >>
 
Companies: Social CRM
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us