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Articles: Social CRM
Smartphone users are not as purchase-driven as you might think.
Stylistpick gains social marketing insights and more with Marin Software.
Communication is good, but too much can spell disaster.
How marketers can save outbound emails from the dreaded fate.
Badgeville and Acquia partner to deliver the first gamification platform capability for thousands of Drupal communities.
Five ways to bring your business up to speed.
Approved products must meet criteria based on customer engagement, analytics, and more.
Solution "socializes" CRM for SMB sales professionals.
The solution will allow more than 20,000 businesses to bring their knowledge bases and support communities to the mobile Web.
New app lets users analyze contributions, influencers, trends and opportunities within collaboration tool.
Orchestrate platform enables technology marketing professionals to optimize all aspects of their online digital presence across Web, mobile, social, and large screen channels.
Acquisition boosts Big Blue's social business offerings.
Very few companies list their social media sites on their "Contact Us" pages.
New program focuses on helping service organizations better understand customer needs.
First phase of Zurmo's social rollout powers internal collaboration.
Competing in the high-tech market means being able to give customers everything they need.
Improving conversations should be a key element
Don't overlook your advocates and influencers.
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Companies: Social CRM
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