Logo
BodyBGTop
Articles: Social CRM
C3 becomes first in the BPO industry with advanced capabilities to manage social media conversations.
Despite willingness to adopt social service channels, adoption still wanes depending on organization size and region.
Three in four companies plan to use social media as an enablement tool within a year.
Social Life helps state harness the power of social media.
New technologies mean new challenges.
If business tasks are not as natural as breathing, your business will suffocate.
Listening to—and acting on—consumer comments is the best strategy.
The suite of turnkey frameworks enables rapid deployment across customer and employee applications.
Marketers gain insight into community impact on sales process.
HP launches Social Enterprise Services to help organizations implement a social CRM program.
Real-time social, local data for Salesforce.com iOS users
Sage ACT! Connect and Sage ACT! Premium Mobile support multiple access methods and devices including iPhone and iPad; Sage E-Marketing for ACT! adds social sharing features.
KANA enables enterprises to listen to conversations, derive insights, and engage with customers.
FirstTweets solution extracts valuable intelligence from Twitter
Frost & Sullivan research finds that most firms are still struggling with how to contact customers via this medium.
Why an English-only Web site won't cut it.
Performance Horizon Group's ‘ExactView' offers U.S. brands true understanding of their digital campaign ROI.
New partnerships with Responsys and SAP and expanded social data offerings
The company launches an optimized customer support widget for iOS and Android devices.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59   Next >>
 
Companies: Social CRM
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us