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Articles: Social CRM
Adds social context to your contacts, including a Gmail widget and foursquare integration.
Transparency, efficiency, and communication are key advantages.
The rules may be different, but the game is still the same.
Solutions designed to increase success rate of prospect, sales rep relationships.
Partnership will enable enterprise-wide gamification.
The new service lets users communicate without leaving the HootSuite platform.
Technology vendors tap into social media and online communities to let customers serve one another.
Companies with strategic approaches see the most benefits.
After a separation, making the next connection is crucial.
This "novel" concept is nothing new at all.
This key pillar of social CRM is changing the business landscape.
Upgrade includes publishing, content filter, workflow management features, and more.
Collaboration, social marketing have changed customer relationships.
The application gives customer service teams single tool for managing customer engagement on social, mobile, email, and Web channels.
CEO Mark Benioff touts transformative power of social media in business.
Self-serve platform features social media tools and curation settings.
New versions of Enterprise and Community empower employees to better know, engage, and serve customers.
The latest release of Klipfolio Dashboard for Web and mobile adds new data visualizations, drop-down menu support, and the Radian6 data connector.
The application socializes CRM usage for salespeople with the ability to configure rewards and missions.
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Companies: Social CRM
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