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Articles: Social CRM
New version of the open-source CRM solution offers enhanced social CRM functionality and gamification elements.
Lithium Social Web born out of new alliance.
New credit card targets SMBs looking to advertise on Google.
Customers who can help themselves are cost-effective business boosters.
Embracing the cross-channel approach is the only option.
Oracle pledges continued support for social and mobile apps as part of its CX suite.
Big Red is adding a social media component to all of its Fusion apps.
New offering by ex-Googler lets users identify and troubleshoot SEO problems.
New offerings include two applications for social media management.
Adds social context to your contacts, including a Gmail widget and foursquare integration.
Transparency, efficiency, and communication are key advantages.
The rules may be different, but the game is still the same.
Solutions designed to increase success rate of prospect, sales rep relationships.
Partnership will enable enterprise-wide gamification.
The new service lets users communicate without leaving the HootSuite platform.
Technology vendors tap into social media and online communities to let customers serve one another.
Companies with strategic approaches see the most benefits.
After a separation, making the next connection is crucial.
This "novel" concept is nothing new at all.
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Companies: Social CRM
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