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Articles: Social CRM
Deliver the engagement process consumers seek.
Digital agency to assist customers in moving beyond legacy CRM systems.
Sports Unlimited gets an SEO boost and increases sales with help from Treepodia.
Companies lack the skills to manage the barrage of information.
How to help these groups help your company shine.
Insurers turned to mobile and social technologies to respond to the October superstorm.
Here's how to make an impact.
Improve customer self-service with granular content.
New domain names like .food, .energy, .city, and others could be launched next year.
Customizable customer service quality assurance protocols empower brand advocates to improve customer experiences in the social sphere.
The release is the culmination of two years of full-time software development in the open-source CRM field.
The advertising platform lets companies add native ads to content.
Five keys to success.
Traditional CRM systems are failing to keep pace with today's customer.
New survey data indicates consumer confusion over businesses' use of their social data.
Combination of Crimson Hexagon's ForSight Platform and Klout Scores allow customers to understand the impact of marketing and business programs with key individuals.
The social CRM tool links to LinkedIn Company Pages, Groups, and Profiles.
Move will foster deeper social selling and engagement opportunities.
Engage+ analyzes users' Facebook profile data for personalized interactions.
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Companies: Social CRM
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