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Articles: Social CRM
The release is the culmination of two years of full-time software development in the open-source CRM field.
The advertising platform lets companies add native ads to content.
Five keys to success.
Traditional CRM systems are failing to keep pace with today's customer.
New survey data indicates consumer confusion over businesses' use of their social data.
Combination of Crimson Hexagon's ForSight Platform and Klout Scores allow customers to understand the impact of marketing and business programs with key individuals.
The social CRM tool links to LinkedIn Company Pages, Groups, and Profiles.
Move will foster deeper social selling and engagement opportunities.
Engage+ analyzes users' Facebook profile data for personalized interactions.
The key to engaging and understanding your customers is closer than you think.
Find the best practice that works for you.
Emphasize competition to increase your access to user-generated data.
Partners get access to more social data, features, and other perks.
The product blends social media management and virtual assistant technologies.
Report includes assessments of market planning, budget allocation, and organizational development.
Upgrade includes new "what-if" predictive modeling tools.
At OpenWorld and CX Summit, Oracle reveals its latest product strategy.
E-commerce moves beyond Web-store hosting to managing customer data, orders, and inventory across the enterprise.
The pressure to keep up appearances is encouraging companies to pay for praise.
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Companies: Social CRM
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