Social media connectivity highlights the latest additions to the company's cloud-based platform.
Daily News,
Posted 18 Nov 2011
The new app lets businesses offer live chat services to their Facebook visitors.
Daily News,
Posted 17 Nov 2011
Brands can now publish, manage, and monitor campaigns on the new social network.
Daily News,
Posted 16 Nov 2011
With Model Metrics, Salesforce.com adds mobile and social expertise to accelerate the shift to the social enterprise.
Daily News,
Posted 15 Nov 2011
Google's Christian Oestlien discusses features, avoids talk of Facebook
Daily News,
Posted 10 Nov 2011
New self-service analytics offers insight into the effectiveness of support forums.
Daily News,
Posted 09 Nov 2011
A new program with Klout lets select users take home a new Chevy Sonic and review it.
Daily News,
Posted 09 Nov 2011
Technology places field sales and services personnel across the Facebook ecosystem, where customers spend time online.
Daily News,
Posted 07 Nov 2011
What business owners need to know about social CRM
Viewpoints,
Posted 02 Nov 2011
Current benchmarks are "typically the wrong ones"
Insight,
Posted 02 Nov 2011
Enterprise 2.0 and social CRM form the core of social business
Connect,
Posted 02 Nov 2011
Leverage public social media and niche sites to drive traffic to your community
Reality Check,
Posted 02 Nov 2011
Offering enables organizations to seamlessly monitor, analyze, and act on social media interactions.
Daily News,
Posted 01 Nov 2011
GoSuite empowers SMBs to book services, manage customers, and promote deals.
Daily News,
Posted 31 Oct 2011
Deeper product integrations deliver comprehensive cloud/SaaS-based social CRM and accounting solution.
Daily News,
Posted 31 Oct 2011
New features make customer engagements via Twitter even easier.
Daily News,
Posted 26 Oct 2011
The new service from RightNow expands the capability of the Twitter platform to provide immediate customer service to Twitter users.
Daily News,
Posted 26 Oct 2011
The upgrade includes connectors to Twitter and JIRA, multi-role administration, and additional language support.
Daily News,
Posted 25 Oct 2011
New service update delivers social collaboration capabilities, with a unified Office 365 experience and new enterprise cloud features.
Daily News,
Posted 25 Oct 2011
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