Logo
BodyBGTop
Articles: Social CRM
The new application features in-depth team management and analytics.
An integrated strategy embraces the voice of the customer.
Social media tools providers collaborate to deliver advanced social engagement features.
The offerings take advantage of technologies acquired during the SuccessFactors acquisition.
The latest OmniSocial release will support brand, support, and enthusiast communities.
ExactTarget SocialPages will leverage Moontoast social marketing tools for customer engagement and campaigns.
More organizations are leveraging psychographic data to forecast positive—and negative—results.
Companies today must deliver cohesive experiences across multiple touchpoints.
But using such insights for fraud prevention has room for growth.
More retailers are combining CRM data, social media, and personalization to improve the customer experience.
The voice of the customer is more than a buzzword.
Yammer also announces expanded partner ecosystem with additional industry integrations.
An NM Incite study has found that consumers of all ages ares using social media for customer service issues.
Transforming customer care through big data.
Social networking giant XING and US Airways are among the enterprises using the cross-channel messaging solution to foster more conversational customer interactions and improve engagement.
The partnership has led to two new modules for CRM, Social Commerce Advisor and Insight for Social Commerce.
SocialChorus integrates with Viralheat API to measure sentiment analysis for large-scale advocate marketing programs and influencer-generated content.
The new platform update allows customer service teams to prevents complaints from going viral.
New offering includes mix-and-match options from 20 vendors.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59   Next >>
 
Companies: Social CRM
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us