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| Articles: Social CRM |
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It's time to transform those "likes" into sales.
Insight,
Posted 01 Feb 2012
Social Operating Platform monitors and tracks campaign deployment, big data.
Daily News,
Posted 31 Jan 2012
New platforms enable SMBs to offer help desks that are integrated with social media, email, chat, and phone.
Daily News,
Posted 31 Jan 2012
Partnership lets marketers apply permission-based Facebook data to campaigns.
Daily News,
Posted 30 Jan 2012
New research also finds a growing number of utilities share information about service issues with customers via social media.
Daily News,
Posted 27 Jan 2012
The gamification platform provider announces a suite of cloud-based integrations, beginning with JIVE, Omniture, and Salesforce.com.
Daily News,
Posted 27 Jan 2012
New chat application allows online businesses to have proactive, personalized interactions with customers.
Daily News,
Posted 25 Jan 2012
Enterprise campaign management solution adds continuous testing and real-time optimization, Google Analytics-style data visualizations, improved mobile support, and delivery performance.
Daily News,
Posted 25 Jan 2012
The company adds priority handling, tagging, and customer history to address demand for customer service via Facebook and Twitter.
Daily News,
Posted 23 Jan 2012
Employ an integrated strategy to drive more successful campaigns.
Viewpoints,
Posted 20 Jan 2012
New iPhone app adds social media sharing and security.
Daily News,
Posted 20 Jan 2012
The latest updates of SMB solutions focus on the ability to share more content.
Daily News,
Posted 18 Jan 2012
The company's Web-based helpdesk solution now comes with enhanced collaboration features.
Daily News,
Posted 18 Jan 2012
The launch of SocialEngage brings next-generation social media management to help brands create cross-channel engagement with customers.
Daily News,
Posted 18 Jan 2012
Combining strengths expected to provide a comprehensive set of multichannel supporter engagement solutions to nonprofits of all sizes.
Daily News,
Posted 17 Jan 2012
Organizations can now apply analytics to the social business initiatives.
Daily News,
Posted 17 Jan 2012
Multichannel campaign management tools, analytics let marketers deliver comprehensive messages.
Daily News,
Posted 17 Jan 2012
Are you prepared to meet the challenge?
Viewpoints,
Posted 13 Jan 2012
The new release features a simplified interface and enhanced broadcast capabilities for social media, text messaging, and RSS feed integration.
Daily News,
Posted 11 Jan 2012
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