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Articles: Social CRM
Digimind Social integrates thousands of global TV and radio sources with more than 850 million online data sources.
Building trust, teamwork, and a strong training foundation are among the ways enterprise collaboration and crowdsourcing can position your sales team, and your company, for success.
Here's how technology's continuing evolution (mobile, AI, the IoT) will impact CRM systems in the coming year and beyond.
The redesign includes an audit of advertiser accounts to help sales pros sell digital advertising and marketing services.
The new solutions aim to solve brands' biggest social advertising challenges.
Video ad fraud is a threat, but companies can take precautions to protect their budgets and reputations
Considering that word of mouth is still the best way to gain new business, influencer marketing makes a lot of sense—and cents
Digital influencers are the new stars of the internet, and the endurance of social media suggests they'll continue to be valuable. Here's what marketers need to know.
Keep these eye-popping stats in mind when charting your course for the coming year.
Your company can either navigate the digital deluge, or be swamped by it.
Higher Logic's 2017 Winter Release delivers enhanced Salesforce integration and powers smarter personalized engagement.
Designing solutions for the new generation of mobile CRM users means realizing that they value convenience and simplicity over bells and whistles—they want apps that help them stay connected while streamlining everyday tasks.
Strategic partnership will allow companies to access and manage posts on Reddit directly through Sprinklr's platform.
New integrations allow businesses to leverage social across their organizations.
Integration offers marketers visibility into attribution, tying calls, texts, and form completions to Facebook Ads Manager.
The purchase unites social engagement, listening, and analytics providers.
BrandFidelity helps companies clear up misrepresentations of their brands online.
The B2B real estate software company increased conversions and ROI with call intelligence
InMoment's platform can now pull insights from Yelp's 140 million reviews to help businesses understand customer sentiment.
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