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Articles: Social CRM
Nike is the most "socially devoted" U.S. brand.
World-class organizations leverage teamwork to be more successful.
New responsibilities extend beyond their original skill sets and training.
Natural language processing application rates social media leads based on posting histories.
The app makes it easier to create and track digital marketing materials.
Social Engagement & Monitoring solution now supports simplified Chinese, Spanish, and Portuguese.
New Forrester research finds that all business decision-makers are regular users of social media.
Give your content global relevancy with machine translation.
Online marketers can now engage brand influencers and their social ‘look-alikes.'
Joint customers can now leverage advanced social analytics to drive real-time engagement.
More than 20 new features include gamification, business analytics, and integrations with Evernote, Chatter and Yammer.
New partnership creates a ‘world-class' marketing platform.
New social tools, multivariate testing, and enhanced workflow capabilities round out the offering.
Ninety-four percent call it crucial for customer data integration.
New DNN Suite offers online content and community management, available in the cloud via Windows Azure.
Look at empowered customers as opportunities to build your brand.
More and more companies are realizing that customers are in the driver's seat when it comes to shaping a company's reputation.
The company bolsters its customer base with eWay's multichannel acquisition solution.
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Companies: Social CRM
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