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| Articles: Social CRM |
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The ad network delivers more relevant ads across all platforms by learning from consumer intent expressed over public social media channels.
Daily News,
Posted 29 May 2012
StrongMail is enhancing its cross-channel capabilities via integration with Velti's technology platform for mobile campaigns and two-way messaging.
Daily News,
Posted 24 May 2012
Marketers can add a social word-of-mouth boost to all campaigns, create social promotions, and identify key social influencers to determine their impact on business results.
Daily News,
Posted 24 May 2012
The ONE Correspond for Salesforce social enterprise app boosts customer service, sales, and marketing communications with personalized interactivity and enterprise mobility.
Daily News,
Posted 22 May 2012
New internal social networking apps expand business collaboration tools available in the cloud.
Daily News,
Posted 22 May 2012
LiveOps Social contact center app lets companies manage social customer interactions.
Daily News,
Posted 21 May 2012
B2B desperately lags behind B2C in social media adoption, with 75 percent not measuring social media.
Daily News,
Posted 18 May 2012
Achieve big results for your small business on a minimal budget.
Viewpoints,
Posted 18 May 2012
In today's environment, a presence is not enough—engagement is needed too.
Viewpoints,
Posted 18 May 2012
Enhancements to the CRM product for nonprofits include a mobile interface and new membership features.
Daily News,
Posted 17 May 2012
Users can convert tweets, posts into support tickets and set escalation alerts
Daily News,
Posted 10 May 2012
Company's enterprise-class marketing technology is designed to enable small businesses to capitalize on social media marketing opportunities.
Daily News,
Posted 08 May 2012
The company extends Get Satisfaction Anywhere to bring the power of relevant social conversations to any online touch point.
Daily News,
Posted 08 May 2012
In collaboration with author Geoffrey Moore, Social Tornado helps brands move beyond acquiring friends, fans, and followers to build a high-powered engagement and enlistment engine.
Daily News,
Posted 07 May 2012
Company reimagines the brand-owned marketing community to drive traffic and conversion
Daily News,
Posted 04 May 2012
Enhancements include Salesforce Connect, NPS Compare and Performance Compare Charts, role-based notifications, and upgrades to Business View.
Daily News,
Posted 04 May 2012
The free offering promises to change the way small businesses manage their online marketing and reputation.
Daily News,
Posted 03 May 2012
Interactive marketers can now access social profile and behavioral data within Responsys Interact Suite to orchestrate and optimize cross-channel marketing programs.
Daily News,
Posted 02 May 2012
C3 becomes first in the BPO industry with advanced capabilities to manage social media conversations.
Daily News,
Posted 02 May 2012
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