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Articles: Social CRM
Integration helps nonprofits analyze social behaviors and target messaging for improved supporter engagement across channels.
Socialbakers adds VK integration to its capabilities for Facebook, Twitter, and YouTube.
Digimind Social offers a single tool for real-time discovery of true online presence, reach, and influence.
The investment is earmarked to help meet increased demands in data-driven marketing technology.
Social media is here to stay. Here's one way to leverage it to your advantage and turn customers into brand advocates and positive reviews into sales.
An evolving focus on CRM has left B2Cs behind.
CEM Services - Social helps companies get online quickly.
With SocialBro marketers can mine the Twitter feeds of people in their email marketing databases.
Companies use relationships to bring trust, fun into e-commerce.
Marketo users can now auto-qualify and enhance Web leads.
Expanded solution allows FirstRain to further tap into social and mobile cloud technologies to help businesses accelerate their customer company transformation.
B2B advertisers can now target and reach specific companies on Facebook with Demandbase and dedicate spend on the businesses that matter most.
Omnichannel retailing is about giving consumers what they want, in-store and online.
Ninety-four percent call it crucial for customer data integration.
Nearly a third of marketing emails are viewed—a major increase compared to recent years.
Tracking consumers in stores and online brings privacy issues back into the spotlight.
Improve customer engagement with real-time marketing.
Retention Science helps BikeBerry engage and keep customers.
Curalate helps Michaels launch image-centric promotion.
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Companies: Social CRM
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