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Articles: Social CRM
Six in ten consumers see an improvement in personal communications from businesses.
15 tips for making sure it does.
Don't overlook the value of employees.
Five9's acquisition of SoCoCare strengthens its position in social and mobile customer care.
JiveX offers Facebook, Twitter, and Marketo integrations, gamification, and community analytics.
The new partnership will bring Social Insights to the cloud-based Microsoft Dynamics CRM Online service.
Sendible's partnership with ReviewPush provides notification when new reviews are posted.
Use your social CRM program to its full potential or get left behind.
Taking action on big data findings requires collaboration, top-down support.
Bread employees will join Yahoo! to work on new solutions for social and mobile advertisers.
Turn connected customers into brand advocates.
Responsive and adaptive design: Which is right for you?
Social lead targeting offers new opportunities to find qualified prospects.
New name emphasizes focus on real-time, personalized cross-channel marketing.
The Lattice Data Cloud offers a huge source of predictive buying signals
Integration helps nonprofits analyze social behaviors and target messaging for improved supporter engagement across channels.
Socialbakers adds VK integration to its capabilities for Facebook, Twitter, and YouTube.
Digimind Social offers a single tool for real-time discovery of true online presence, reach, and influence.
The investment is earmarked to help meet increased demands in data-driven marketing technology.
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Companies: Social CRM
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