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Articles: Social CRM
Focus on the right channels to grow revenue and satisfy customers.
This simply explained metric may not be as simple as it seems.
Quickly digested forms of content distribution win out over in-depth methods.
Lessons learned from Superstorm Sandy.
A transformative term is being retired. What does it mean to us?
Expand your insights with a hub and spoke model.
Seven companies are named as top providers of social media marketing management.
Find your true purchase influencers.
As SMS makes a comeback, OpenMarket's solution will extend Relevvant's deep personalization capability to mobile.
Two former Salesforce.com executives launched startup GetFeedback.com today to help companies design and administer online surveys.
Enhancements to the Advocate Experience solution make it easier to find and share content.
Source Metrics allows digital marketers to measure clicks, conversions, and online or in-store sales from their published social content.
The LeadSift Self Serve platform analyzes millions of Twitter conversations in real time to find opportunities.
Engagor's Partnership with Winvale makes its social media management platform available on the GSA.
Keep culture in mind when translating brand materials.
Consumers spent $1.7 billion less over the weekend than they did last year, but online and mobile sales grew by 15 percent.
Social listening tool lets the technology product and service provider focus on actionable data.
Effective strategies start with talking to customers.
As minorities climb in social status, marketers must seize new opportunities.
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Companies: Social CRM
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