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Articles: Social CRM
We'll likely see mobile technology deployments accelerate pretty rapidly during the next few years.
Tap into this one-stop business intelligence source for your smartest budget ever.
Mobile and social technologies are making business buyers act like consumers.
Support, feedback, and ratings are key.
Salesforce.com users can use KiteDesk to access email, social, CRM, marketing automation, and external data from anywhere on the Web.
Engagor's integration with leading CRM applications enhances sales and customer service processes through social channels.
New social media analysis technology in Crimson Hexagon ForSight Platform helps customers discover emerging trends and topics in social media.
Adobe Campaign's new cross-channel marketing platform nixes email CPM pricing.
Adobe Social's new publishing capabilities reach China's Sina Weibo; new tweet delivery by country engages social audiences worldwide.
Apmetrix's Mobile Ad Exchange will pay 85 percent of revenues back to publishers.
Partnership allows brands to see what drives audience engagement with competitors' social channels.
Extend yourself beyond the reasonable to increase engagement.
Social, economic, and political changes are driving global trends.
Social and mobile dominate digital marketing discussions.
Social Media Fingerprint provides consumers and businesses with insight into social media identities.
The newest version of Nimble's social relationship platform offers Nimble Contact Widget in Gmail and Outlook.
SDL evaluates customer experiences on preferred media, shopping times, and buying behaviors.
New Nimble Contacts widget for HootSuite enables business teams to access customer and prospect data right from within the social media monitoring app.
The integration enables HiveSocial for Customer Service community conversations to be escalated into Salesforce Service Cloud.
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Companies: Social CRM
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