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Articles: Social CRM
Partnership integrates user-generated content and experience management capabilities into social relationship infrastructure.
Convergence keynote speaker says businesses that serve customers best are P2P (people-to-people).
Social Media Research Foundation takes a social snapshot.
Today's sales professionals must be quicker thinkers and learners.
Using smartphones, tablets, and creative displays, retailers can give consumers the best of both worlds.
What business schools are doing to better prepare your future employees.
To collect valuable insight, organizations must tackle a few emerging data trends.
With Engagor Mobile for iOS devices, companies can now manage their social customer service on the go.
Brandwatch now lets users search for hashtags and @mentions.
New deal empowers marketers to manage, track, and improve ROI for LinkedIn Advertising.
Spredfast Performance Index gives brands a way to evaluate their social performance within unique business contexts.
Small businesses can leverage CRM faster and better in a digital world.
Provide quality content and nurture old and new prospects.
Sharing essential information is key to meeting customer demands.
Customer service is becoming the next brand differentiator.
NetBase Live Brand Pulse provides instant visibility to the social movement of brands
New collaborative CRM uses follows, comments, @mentions, and notifications to make small businesses More Communicative and Productive
Viralheat enhances its enterprise social media monitoring and management platform with Salesforce Desk.com integration.
The partnership between ExactTarget's Marketing Cloud and Datalogix seeks to increase the impact of social advertising campaigns.
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