SocialChorus integrates with Viralheat API to measure sentiment analysis for large-scale advocate marketing programs and influencer-generated content.
Daily News,
Posted 24 Oct 2012
The new platform update allows customer service teams to prevents complaints from going viral.
Daily News,
Posted 19 Oct 2012
New offering includes mix-and-match options from 20 vendors.
Daily News,
Posted 19 Oct 2012
How social media is forcing large companies to rethink CRM.
Viewpoints,
Posted 19 Oct 2012
With Parature Social Monitor, companies can listen and respond to customers on multiple social channels in real time through one interface.
Daily News,
Posted 18 Oct 2012
New virtual assistant offering can pull in data from multiple sources to better help customers.
Daily News,
Posted 17 Oct 2012
Consumers can traverse between social, mobile, and the Web without having to restate their identity or business issue.
Daily News,
Posted 16 Oct 2012
Platform offers social publishing, campaign management, monitoring features, and more.
Daily News,
Posted 15 Oct 2012
New social plug-ins for Facebook Check-In, Facebook Open Graph and Google+ aim to create connected consumer experiences across sites and social networks.
Daily News,
Posted 12 Oct 2012
Treating mobile as an afterthought is not an option.
Viewpoints,
Posted 12 Oct 2012
New version of the open-source CRM solution offers enhanced social CRM functionality and gamification elements.
Daily News,
Posted 10 Oct 2012
Lithium Social Web born out of new alliance.
Daily News,
Posted 09 Oct 2012
New credit card targets SMBs looking to advertise on Google.
Daily News,
Posted 08 Oct 2012
Customers who can help themselves are cost-effective business boosters.
Viewpoints,
Posted 05 Oct 2012
Embracing the cross-channel approach is the only option.
Viewpoints,
Posted 05 Oct 2012
Oracle pledges continued support for social and mobile apps as part of its CX suite.
Daily News,
Posted 04 Oct 2012
Big Red is adding a social media component to all of its Fusion apps.
Daily News,
Posted 03 Oct 2012
New offering by ex-Googler lets users identify and troubleshoot SEO problems.
Daily News,
Posted 03 Oct 2012
New offerings include two applications for social media management.
Daily News,
Posted 02 Oct 2012
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