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Articles: Social CRM
Sprout Social Bot Builder for Facebook Messenger enables companies to create customized automated conversational workflows for improved customer service on Facebook.
As with any community of like-minded people, keeping your virtual community members informed, involved, and connected is critical to success.
The add-in brings Nimble's social business insights capabilities to the browser.
Consumer Acquisitions's Creative Marketplace helps advertisers find designers for Facebook ads.
The expanded features aim to simplify the process of building branded digital destinations.
The Snapchat integration adds enhanced video solutions to Rocket Fuel's predictive marketing platform.
Story Lab and Influential have joined forces to bring artificial intelligence to branded content analytics.
New features and integration improve transparency around the customer journey and Chatmeter's ability to drive and convert online and mobile searches into customers.
The company enlisted 19 new partners in three new specialization categories.
Chirpify's new platform lets consumers log into loyalty programs through company websites and mobile apps.
Falcon.io's new Instagram analytics will enable users to enhance their content strategy through customizable reports.
The solution aims to help marketers discover the professional traits of their website visitors.
CRM systems are made even more powerful by adding predictive analytics, but you have to make sure your data is up to the challenge.
Sysomos display integrates social data from the Sysomos platform with other key business metrics.
Marketers can act on intelligent insights from Xia's continuous analysis of historical and real-time social posts and interactions.
SocialPulse helps organizations share public policy campaigns and engage advocates on social media.
Lithium now integrates with Smartly, Nanigans, Brand Networks, Netbase, and Synthesio.
Amplify for Selling helps sales reps stay in contact with leads on social media.
Nepa will begin providing consumer and Facebook insights to new U.S. clients.
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