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Articles: Social CRM
Group Manager helps online community managers customize engagement and track performance.
The acquisitions allow Higher Logic to offer an expanded suite of engagement capabilities for marketing automation, social outreach, and online communities.
The Marketing Cloud integration aims to help B2B firms strengthen their social media marketing campaigns.
Businesses can manage all online reviews, surveys, and social media from one place.
The alliance enables joint customers to access and share content gathered through Chute within Hootsuite.
The provider of plant-based food products turned to Conversocial for help engaging customers on the social media channel
Wristband Resources uses Artifi to drive a double-digit conversion increase
To gain financial support, online community managers constantly need to prove value
Consumers begin in non-company-owned channels and end up in company-owned ones to resolve service issues
The clock is ticking for companies that have been unwilling to embrace change
MomentFeed Connect adds two-way API connectors to integrate with CRM and other business systems to improve consumer experiences on mobile.
Animoto adds HubSpot integration to bring social video creation to online marketers.
Through the integration of Hootsuite and ReviewTrackers, companies can better manage online reputation and social media.
Partner integration brings 4C's TV and social media activation into Mediaocean's cross-media management platform.
Nimble's Microsoft Outlook Add-In delivers social relationship business insights within the Outlook email platform.
The native advertising network enables marketers to expand their reach.
New monitoring and publishing technology helps major retailers improve local search rankings.
Integration enables marketers to discover, create, and distribute content across paid and organic social channels.
Sprout Social Bot Builder for Facebook Messenger enables companies to create customized automated conversational workflows for improved customer service on Facebook.
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