| Articles: Sports/Entertainment |
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Universal profile management directs all relevant communications through the channels that customers prefer.
Viewpoints,
Posted 11 Oct 2010
Web 2.0 Expo '10 — Day 2: A keynote presenter reveals how data can help modern companies overcome their "used-car salesman" personas.
CRM Featured News,
Posted 01 Oct 2010
Web 2.0 Expo '10 — Day 1: "The world we need is one we've never yet seen," declared Tim O'Reilly at his bi-annual technology event.
CRM Featured News,
Posted 01 Oct 2010
Location-Based Marketing Summit '10 — Day One: The opening keynote identifies the real value in location-based services, and urges marketers to rethink their reliance on Foursquare badges.
CRM Featured News,
Posted 01 Oct 2010
Your challenge, in a lot of ways, is to infuse what you do with humanity.
Front Office,
Posted 22 Sep 2010
It's been nearly three decades since a little movie made Reese's Pieces a household name. Have product-placement marketers learned anything since then?
Magazine Features,
Posted 22 Sep 2010
CRM Evolution '10 — Day 2: Ovum research analyst Ian Jacobs envisions the future of location-based customer interactions.
CRM Featured News,
Posted 07 Aug 2010
CRM Evolution '10: As CRM magazine's annual conference gets under way, the ninth annual awards honor companies, customers, and industry visionaries for successes in the CRM marketplace over the previous 12 months.
CRM Featured News,
Posted 02 Aug 2010
Customer Experience Forum '10: A Forrester Research vice president demonstrates technology that can sense and recognize movement.
CRM Featured News,
Posted 29 Jul 2010
In an effort to provide better predictive analytics, Pitney Bowes pulls out its checkbook.
CRM Featured News,
Posted 25 Jul 2010
Integrate systems and share data to deliver a better, more-holistic customer experience.
Viewpoints,
Posted 29 Mar 2010
Jay H. Baker Retailing Initiative/Wharton Interactive Media Initiative '10: The chief executive officer of Home Shopping Network details how to engage customers and improve service.
CRM Featured News,
Posted 23 Mar 2010
Social media may be hot, but don't leave contact centers out in the cold.
Viewpoints,
Posted 22 Mar 2010
Customers want — and expect — personalization.
Viewpoints,
Posted 24 Feb 2010
Enhance your brand with digital video.
Viewpoints,
Posted 05 Jan 2010
SPSS Directions '09: Statistician Nate Silver shared his tips for successful data analysis predictions.
CRM Featured News,
Posted 15 Nov 2009
Social Ad Summit '09: How to make connections contagious and promote customer's passions. Deep Focus's Ian Schafer shares secrets behind the "Mad Men Yourself" campaign.
CRM Featured News,
Posted 23 Oct 2009
Mediabistro.com's UGCX '09: A Forrester Research analyst outlines the impact of social media on business.
CRM Featured News,
Posted 22 Oct 2009
DMA '09: Members of past generations didn't age — they simply died. Baby Boomers, on the other hand, are defying that fate -- and if they're demanding more from life, why aren't marketers giving them what they want?
CRM Featured News,
Posted 20 Oct 2009
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Companies: Sports/Entertainment
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