Articles: Education
NACCM '08: The morning keynote presenters stressed the power of shifting philosophies through the power of storytelling.
The on-demand customer experience solution provider's latest quarterly release makes it ready to release a one-stop enterprise contact center package.
A provider of help-desk solutions aims to maximize content effectiveness and boost return on investment.
Advertising Week NY '08: It might take government intervention to save the country, but it's women who are making the personal financial decisions to protect themselves and their families.
2008 Office 2.0 Conference: As young meets old, and new meets traditional, business needs to keep an open mind.
As the show wraps up in Houston, a roundup of some announcements from the vendor's weeklong Worldwide Partner Conference.
Orchid Book Distributers, an Irish seller of textbooks and training manuals, sprouts email newsletters from VerticalResponse.
AOTA '08: Security is nascent and consumers are still hesitant to make an online transaction. What will it take for the Internet to be a place where everybody knows your name—and it's OK?
A group of industry pundits will launch a new "online career center" at the Gartner CRM Summit later this month.
Business tactics are helping higher education institutions tackle imminent challenges in recruitment and retention.
A $9 billion printing-solutions company turns to AchieveGlobal to develop a comprehensive agent-training program
The company's new Orion platform gives universities a much-needed update to relationship management via SaaS.
NCSU and SAS agree to deliver the first master's degree in advanced analytics--the program may help to usher in an era for knowledge workers or may be, simply, viral marketing
At SAS's annual user conference, the vendor announces plans to build a data-driven worldwide corporate culture, starting by grooming analytics workers in school and building target technology.
RightNow Higher Education, the vendor's first vertical-specific solution, is aimed at helping institutions recruit, retain, and inform students; additional tailored offerings will follow.
A new bundle of VoIP applications helps educators and administrators unify and expand touch points for students and faculty.
CampusVue 8 delivers administration and CRM for colleges on the ground and on the Internet; one analyst is impressed by the many options.
The technologies, products, and services provider for wireless networks unveils functionality for the enterprise contact center.
One analyst asks if certifying 'good' email is enough; senders may be missing an opportunity to further help consumers.
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