Logo
BodyBGTop
Articles: Travel/Hospitality
Raise the bar, instead of falling short of it.
Companies like Google and Netflix are using inducement prizes to encourage product innovation—and it's saving them money.
Video-enabled call centers will change the company-customer relationship.
According to research firm IDC, blame the current recession for the scaled-back spending forecast.
A new report from Aberdeen suggests that the best time for marketers is when customers are communicating through their actions.
Your company's Web site doesn't have to be the prettiest one out there, but it has to be useful. Here's how to make sure it is.
Tealeaf debuts an array of offerings aimed at digging deeper into mobile-customer behavior.
The on-demand customer experience solution provider's latest quarterly release makes it ready to release a one-stop enterprise contact center package.
A depressed shopping season may lead to a transformation of consumer behavior -- and the disappearance of several brand-name retailers.
Dreamforce '08: The SaaS vendor ups research funds for CRM, declaring this a critical time to listen to and invest in customers and employees.
A new reality emerges for the people-process-technology mix.
The content management provider looks to provide a more holistic Web marketing solution, according to company executives.
New research indicates global sales continue to climb, and will surpass the billion-dollar mark by 2010.
The performance management provider hopes to evolve contact centers into selling centers with its new Strategic Service Suite.
Direct Marketing Association '08: In a down economy, marketers and advertisers have no choice but to look up.
RightNow Summit '08: Ultimate customer centricity -- the "faultless journey" -- relies on integrated multichannel communications, an Expedia executive says.
RightNow Summit '08: CEO Greg Gianforte calls customer experience the final frontier of differentiation.
Gartner CRM Summit '08: Key takeaways include building upon the customer experience and embracing social trends; 90 percent of attendees report CRM budgets have either remained the same or increased over the past year.
destinationCRM 2008: A roundup of our reporting during this year's conference.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13   Next >>
 
Companies: Travel/Hospitality
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us