Logo
BodyBGTop
Articles: Travel/Hospitality
Consumers continue to look for additional value through loyalty programs. Millennials show the highest increase in participation.
Travel Dynamics International finds that adding a real CRM system can lead to unexpected destinations.
Customer Experience Summit '09: Improving the customer experience starts with a hard look in the mirror.
Author Tara Hunt explains how The Whuffie Factor can be a company's saving grace.
Forrester Customer Experience Forum '09: A Day Two keynote stressed that the pinnacle of online capabilities yet awaits.
Forrester Customer Experience Forum '09: Opening keynote stresses the importance of possessing heart, brains, and courage in the pursuit of experience-based differentiation.
How social marketing can spotlight your organization's inner person.
Latest report from Forrester's "Designing for Gen Y Series" examines one of four approaches for engaging with Gen Y on the Web.
Ten ways to make sure employees are spreading the right message through social media.
Helpstream adds deeper integration and a bolstered best practices community with its latest release.
Research by Strativity Group shows that higher investments in customer experience result in lower attrition and higher referral and customer satisfaction rates. Cutting back is not an option. "The race is on," says Lior Arussy, president of Strativity Group.
Internet Week '09: Students are connecting and learning on the Web -- and institutions that fail to stay relevant are sure to flunk out.
Your customers are increasingly connected — to you, to your competition, to each other — but you're not supposed to be the center of every network.
Quality time — and high-quality engagement — on Twitter helps CruiseDeals.com extend its brand and develop leads.
The social Web is about to evolve — again. Are you ready to evolve, too?
An alphabetical glossary of what you need to know about social media.
I don't care to belong to any social network that will accept me as a member.
New research finds that companies failing to actively monitor the channel for user-generated content risk falling behind.
Where 2.0 '09: As geolocation expands beyond mere mapping technology, location data can provide sociological insight -- but it also represents a significant risk to privacy.
Pages: << Prev  1 2 3 4 5 6 7 8 9 10 11 12 13 14 15   Next >>
 

Companies: Travel/Hospitality
Search
Popular Articles
 

BodyBGRight
Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us