Articles: Travel/Hospitality
The solution enhances mobile survey response rates and helps restaurants address customer complaints.
Author and strategist shares tips for gaining trust.
Guests are invited to share reviews on TripAdvisor during the survey process, and the hospitality companies are alerted to new reviews as they are posted.
Merger to provide clients with expanded content strategy, creation, distribution, and analytics services.
Premier Business Leadership Series 2012 foretells the future of big data.
Egencia uses sales intelligence solution to identify opportunities and leads.
Clients received upgrades to use CRM on mobile devices and build detailed itineraries for familiarization trips and site inspections.
Restaurants struggle to reach their increasingly tech-savvy customers.
Robust natural language model for airlines speeds virtual-assistant implementation.
SutiCRM-H is a comprehensive on-demand CRM solution designed specifically for the hospitality industry.
Hotel chains open communities to communicate with guests.
Integrated social application brings customer conversations about products and services into social media campaigns.
Marketing team hones in on members through email messages.
The connection provides Salesforce customers with a seamless extension to Spotlight's revenue-driving ticket management solution.
Viableware's new self-swipe payment offers coupons, apps, too.
Retailers hope to give consumers new incentives to shop at brick-and-mortar stores
The restaurant chain reams with Mindshare Technologies to gauge guest service and satisfaction levels.
New solution builds on the company's analytics and engagement solutions with industry-specific reports and dashboards.
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Companies: Travel/Hospitality
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