Articles: Travel/Hospitality
Hotel chains open communities to communicate with guests.
Integrated social application brings customer conversations about products and services into social media campaigns.
Marketing team hones in on members through email messages.
The connection provides Salesforce customers with a seamless extension to Spotlight's revenue-driving ticket management solution.
Viableware's new self-swipe payment offers coupons, apps, too.
Retailers hope to give consumers new incentives to shop at brick-and-mortar stores
The restaurant chain reams with Mindshare Technologies to gauge guest service and satisfaction levels.
New solution builds on the company's analytics and engagement solutions with industry-specific reports and dashboards.
Offering enables organizations to seamlessly monitor, analyze, and act on social media interactions.
A new company forms out of Digitas and offers solutions to help companies manage large data collections.
Hospitality and restaurant leaders,iIncluding Omni Hotels & Resorts, Best Western Hotels, Starwood Hotels, and Hard Rock Café, gain new level Of social media insight.
IntelliTask promises to help travel managers prioritize bookings and saves customers time and money.
Courting kids in the experience economy
The need to reduce travel spurs front-office solutions
A new study shows customers are uncomfortable and inconvenienced.
The solution turns real-time social media feedback into actionable opportunities.
Fourteen percent of the world's population belongs to at least one coalition loyalty program.
Properties create apps to reach prospective guests and the ones they have
Deployment of all-in-one IP communications software suite improves customer service by adding multichannel functionality and remote agent support.
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Companies: Travel/Hospitality
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