Articles: Travel/Hospitality
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It's not about points or rewards cards.
Businesses that embrace "being useful" will win out.
Consumers increasingly search for local businesses on mobile devices.
IBM Smarter Commerce speakers tout the importance of the customer.
AppSuite unveils version 5.0 of its mobile app and version 3.0 of its customer care portal.
With AdLucent, a restaurant supplier sees gains with Google's Product Listing Ads.
The solution enhances mobile survey response rates and helps restaurants address customer complaints.
Author and strategist shares tips for gaining trust.
Guests are invited to share reviews on TripAdvisor during the survey process, and the hospitality companies are alerted to new reviews as they are posted.
Merger to provide clients with expanded content strategy, creation, distribution, and analytics services.
Premier Business Leadership Series 2012 foretells the future of big data.
Egencia uses sales intelligence solution to identify opportunities and leads.
Clients received upgrades to use CRM on mobile devices and build detailed itineraries for familiarization trips and site inspections.
Restaurants struggle to reach their increasingly tech-savvy customers.
Robust natural language model for airlines speeds virtual-assistant implementation.
SutiCRM-H is a comprehensive on-demand CRM solution designed specifically for the hospitality industry.
Hotel chains open communities to communicate with guests.
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Companies: Travel/Hospitality
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