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Articles: Travel/Hospitality
Speakers suggest using unstructured data to keep customers' trust and to listen to their needs.
Lessons learned from Superstorm Sandy.
Tap into this one-stop business intelligence source for your smartest budget ever.
Six in ten consumers see an improvement in personal communications from businesses.
Use your social CRM program to its full potential or get left behind.
Roughly 50 percent of companies are unsuccessful at social CRM.
Give your content global relevancy with machine translation.
It's not about points or rewards cards.
Businesses that embrace "being useful" will win out.
Consumers increasingly search for local businesses on mobile devices.
IBM Smarter Commerce speakers tout the importance of the customer.
AppSuite unveils version 5.0 of its mobile app and version 3.0 of its customer care portal.
With AdLucent, a restaurant supplier sees gains with Google's Product Listing Ads.
The solution enhances mobile survey response rates and helps restaurants address customer complaints.
Author and strategist shares tips for gaining trust.
Guests are invited to share reviews on TripAdvisor during the survey process, and the hospitality companies are alerted to new reviews as they are posted.
Merger to provide clients with expanded content strategy, creation, distribution, and analytics services.
Premier Business Leadership Series 2012 foretells the future of big data.
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