| Articles: Government |
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New research suggests that simply cutting product costs during the recession will ultimately backfire for companies.
Daily News,
Posted 02 Dec 2008
Reinvent your revenue stream to help people, communities, and the planet.
Insight,
Posted 01 Dec 2008
The on-demand customer experience solution provider's latest quarterly release makes it ready to release a one-stop enterprise contact center package.
Daily News,
Posted 18 Nov 2008
A provider of help-desk solutions aims to maximize content effectiveness and boost return on investment.
Daily News,
Posted 14 Nov 2008
Spanlink's prepackaged solution targets small and midsize businesses that think UC is too complex or costly to implement.
Daily News,
Posted 11 Nov 2008
Voters are also customers, and customers vote with their cash.
Front Office,
Posted 01 Nov 2008
Rounding up a slew of announcements from the on-demand CRM provider, including a half-price deal targeting Salesforce.com customers.
Daily News,
Posted 29 Oct 2008
For the second consecutive quarter, government Web sites get high marks -- but providing citizens with high-quality service remains a struggle.
Daily News,
Posted 28 Oct 2008
The content management provider looks to provide a more holistic Web marketing solution, according to company executives.
Daily News,
Posted 24 Oct 2008
New research indicates global sales continue to climb, and will surpass the billion-dollar mark by 2010.
Daily News,
Posted 22 Oct 2008
The acquisition means a greater project portfolio management breadth for Big Red's enterprise PPM suite.
Daily News,
Posted 10 Oct 2008
What can we learn from how candidates are using SMS messaging?
Viewpoints,
Posted 24 Jul 2008
New offering gives users the flexibility and oversight typically associated with on-premises solutions without the large capital costs.
Daily News,
Posted 22 Jul 2008
The move deepens Convergys' footprint in an increasingly competitive customer service market, according to company executives.
Daily News,
Posted 16 Jul 2008
As the show wraps up in Houston, a roundup of some announcements from the vendor's weeklong Worldwide Partner Conference.
Daily News,
Posted 11 Jul 2008
Magic Quadrant for Data Mining '08: Packaged applications are all the rage -- but as the pair atop the list remains the same, a Visionary emerges overseas.
Daily News,
Posted 08 Jul 2008
Magic Quadrant '08: With calm but constant growth in the CRM service provider space, the largest firms still lead the way.
Daily News,
Posted 04 Jul 2008
ID Analytics' new authentication solution looks to break high-cost boundaries.
Daily News,
Posted 03 Jul 2008
The latest study from the CFI Group finds customer satisfaction remains an important competitive differentiator.
Daily News,
Posted 02 Jul 2008
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