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Articles: Government
In a down economy, consumers are vulnerable to Internet scams, but many government and Internet retailers are still neglecting to implement preventive measures.
The features in the company's Spring '09 release aim squarely at its target market, says one industry analyst.
RightNow Technologies unveils high-security software-as-a-service capabilities compliant with the Department of Defense's standards.
Expectations are high for the new administration, and even with the first "President 2.0" in office, government Web sites are slow to change.
With the release of Centricity 9.7, Envision Telephony extends tagging capabilities to all its customers.
"What marketing really needs to be doing is driving business," says a CMO Council executive.
Facing a drop in mailings and a poor economy, the United States Postal Service plans to implement a variable-price "Summer Sale" -- but only the largest mailers will benefit.
Web 2.0 Expo '09: Keynote speakers strike a common chord -- consumers want their corporations and their government to open up.
CMS Watch finds a single platform for Web content management and social software is not ready yet for the level of transparency the White House demands.
New federal laws require an opt-out for prerecorded calls—but that just might lead to better relationships.
Strong and weak ties reveal who your real partners are.
The company's new offering is the first major release since it acquired Envox Worldwide in October 2008.
Government 2.0 comes to the Twitterverse.
Could an infusion of Web 2.0 in the public sector change the way we view constituent service?
The switch to digital TV broadcasts is upon us—or is it?
After years of lagging behind, government agencies are now expected to provide the same level of service as their private-sector counterparts. Can they catch up?
In tough economic times, people are forced to dig a little deeper.
Net Promoter Conference '09: Deliver an excellent customer experience, and riches are sure to follow.
Take charge of enterprise information to reduce risk, maintain compliance, and save a bundle.
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