Articles: Government
"Outsourcing has more to do with linguistics or the language than it has to do with the trade regulations."
Major phone companies are offering VoIP providers with 911 services, but tracking and routing issues remain.
The NCI's cancer information portal leads this quarter's ACSI survey.
Malicious applications are challenging the Internet's integrity as a business tool.
Marketing to this booming demographic takes more than just translating English into Spanish.
Lawmakers are taking aim at companies that use offshore call centers.
A new Web-based technology allows for paperless tracking of citations and other government services.
Uncle Sam helps to drive the outsourcing market for smaller companies.
The country's tourism bureau shifts from mass marketing to tailored campaigns to help drive tourists to the area.
A New York State county plans to use mySAP CRM for first responders.
The Federal Communications Commission says certain IP-based services are not subject to state regulation.
Miami-Dade relies on its IP call center to help get voters to the polls.
The HEAT and GoldMine provider also announced additional products.
Marines are gung-ho about Oracle; Convergys signs multiyear contract with Wachovia; Quaero has new clients; and more.
We need only the "unusual" accesses brought to our attention, and data access auditing is the way to do it.
A new, four-month training program dubbed Certified Friendly is designed for hotel, restaurant, attraction, and local government staff.
Patrick Bakey is to be SAP's senior vice president and general manager of its North American CRM business unit.
Grand Haven, MI--a "hot city"--is the nation's first fully wireless municipality, compliments of a city-wide wireless network.
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