| Articles: Government |
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Patrick Bakey is to be SAP's senior vice president and general manager of its North American CRM business unit.
Daily News,
Posted 04 Aug 2004
Grand Haven, MI--a "hot city"--is the nation's first fully wireless municipality, compliments of a city-wide wireless network.
Daily News,
Posted 02 Aug 2004
The report anticipates moderate growth over the next two years for state-and-local e-governments, but by 2006 expects to see the beginning of a growth cycle to reach a compound annual growth rate of about 30 percent through 2007.
Daily News,
Posted 21 Jul 2004
Customer strategies will inevitably be affected as thousands of public companies, and even many of their privately held peers, adopt the requisite policies.
Daily News,
Posted 12 Jul 2004
Industry pundits maintain that the biggest growth area in CRM over the next three years will be in the public sector, especially within state and local governments.
Magazine Features,
Posted 01 Jul 2004
Pitney Bowes to Acquire Group 1 Software to help marketers clean up their customer data and lower direct mail costs.
Daily News,
Posted 13 Apr 2004
NetSuite announced a 99.5 percent guaranteed availability of its Web-based applications; Dendrite has completed its acquisition of Medical Data Management; Dan Springer has joined Responsys as its CEO; and more.
Daily News,
Posted 09 Apr 2004
New York's MTA needed a straightforward, customer-friendly system to to communicate with customers.
Secret of My Success,
Posted 01 Apr 2004
PeopleSoft, Onyx, and SAP are starting Q2 with updates to several existing applications, and are adding some new products.
Daily News,
Posted 22 Mar 2004
Verity announced that it has entered into a definitive agreement to acquire the intellectual property, certain customer agreements, and other strategic assets of NativeMinds; ACCPAC International announced the availability of more than 50 add-on applications; Tellabs selected Salesnet's CRM solution; and more.
Daily News,
Posted 20 Feb 2004
Insight,
Posted 02 Feb 2004
Teradata and SAP AG have announced a partnership to deliver analytical solutions to specific vertical industries with high data-volume requirements.
Daily News,
Posted 26 Jan 2004
Government agencies are under increasing pressure to control costs, improve productivity, and deliver better products and services, but government agencies also face their own set of CRM challenges.
Reality Check,
Posted 02 Jan 2004
Industry pundit Barton Goldenberg, president and founder of CRM consultancy firm ISM, predicts a lot of positive momentum on the horizon for the industry.
Daily News,
Posted 24 Dec 2003
The increase in government e-procurement spending is largely due to the popularity of what is known as reverse funding.
Daily News,
Posted 20 Nov 2003
HDI and Microsoft team for agent certification, Salesforce.com extends charitable efforts, communications providers get into Web services, and more...
Daily News,
Posted 31 Oct 2003
Some analysts say the success of the Do-Not-Call registry will likely spawn additional Do-Not-Contact legislation.
Insight,
Posted 01 Oct 2003
Oklahoma Federal Judge Lee R. West ruled on Tuesday that the FTC overstepped its authority in creating the national list.
Daily News,
Posted 25 Sep 2003
A recent study reveals that 92 percent of surveyed government executives consider it either "important" or "very important" to deliver "superior" service, but 90 percent of the respondents say their agencies are not yet delivering that superior service.
Insight,
Posted 27 Aug 2003
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