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Articles: Telecommunications
It could begin to suffer from high saturation levels and revenues could drop while providers improve their service offerings.
The business intelligence giant enhances industry-specific software solutions and offers a new data integration initiative at its annual conference.
A more manageable, single-security standard is expected this year, as current measures are deemed too cumbersome for most users.
The technology space is poised for substantial upsurge, but vendors must make the upgrade process as simple and trouble-free as possible.
The Israeli company announces the latest version of its support software; one analyst calls it a critical IT component for companies providing services to their customers.
Cell services that fail to listen to customers will find nobody downloads music; customers are willing to pay a little more than iPod rates, but not the premiums they pay now.
The settlement allows RIM to sidestep a potential freeze; the lengthy litigation process may have the company keeping a closer eye on competitors.
The middleware provider expands its SOA offerings by acquiring a BPM software company; expect a stronger service focus and access to new verticals.
Employees work from home, maintaining a business-as-usual approach, as the 2005 transit strike halts the public transportation system.
Sprint rings up experts to revamp its commission payment system.
Japanese cell phone users are using new technology that allows consumers to gather company information by pointing the phone at a building.
There's been a 16.7 percent year-over-year shipment volume decrease from 2004 to 2005; converging capabilities and no new killer app may be the culprits.
Enterprises respond to IP's features and technology, but smaller companies have to care more about cost benefits.
A messaging provider uses NextNine for seamless network maintenance.
The organization has filed two suits against companies it claims are lifting and selling customer call records.
Area companies are outsourcing some of their own work to neighbors as more U.S. organizations outsource to the region.
A report says the growing industry competes on features as well as price, providing customers with numerous access choices.
The company settles charges for $5.3 million, the largest-ever Do Not Call payout; the fine underscores the importance of monitoring affiliate marketers.
As most companies expand or develop new products, they fail to recognize the need to improve their customer care strategies at the same time.
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