Blinds.com improves bottom line and organizational efficiency with new phone systems
REAL ROI,
Posted 01 Sep 2011
Merced Systems helps reverse performance in just two years
REAL ROI,
Posted 01 Sep 2011
A men's pants company receives more than it bargained for with Assistly
REAL ROI,
Posted 01 Sep 2011
Workforce optimization suites broaden their focus beyond the company
Magazine Features,
Posted 01 Sep 2011
"Tremendous" buying power is shown by this critical audience for marketers
Magazine Features,
Posted 01 Sep 2011
Why old-school advertising delivers the wrong message
Magazine Features,
Posted 01 Sep 2011
Changing consumers' habits requires financial institutions to sharpen their focus on service, according to report
Insight,
Posted 01 Sep 2011
Investments in monitoring social media rise but still lag customers' use of it
Insight,
Posted 01 Sep 2011
Smartphone trends demonstrate the need for an innovative strategy
Insight,
Posted 01 Sep 2011
Too compelling to ignore, the benefits include low startup costs and no capital investment
Scouting Report,
Posted 01 Sep 2011
Engaging customers in personalized dialogue replaces pushing messages through mass media
The Tipping Point,
Posted 01 Sep 2011
Magazine Features,
Posted 09 Aug 2011
Magazine Features,
Posted 09 Aug 2011
Magazine Features,
Posted 09 Aug 2011
Magazine Features,
Posted 09 Aug 2011
Vocalabs' study shows Sprint's gains from 2010 leveling off.
Daily News,
Posted 03 Aug 2011
Verizon Wireless ranked highest in wireless customer care performance among full-service providers.
Daily News,
Posted 29 Jul 2011
New online customer support forum provides peer-to-peer channel for sharing questions and answers.
Daily News,
Posted 26 Jul 2011
Opt-in consent required for emails and for tracking the online activity of Web site visitors
Insight,
Posted 20 Jul 2011
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