| Articles: Telecommunications |
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Gartner Wireless Summit '09: More than anything else, consumers want time- and location-sensitive information.
Daily News,
Posted 10 Mar 2009
With its latest release of Insights, the community platform provider establishes metrics and methodology to show the health of communities.
Daily News,
Posted 04 Mar 2009
Online self-service portals can become high-performance growth engines amid challenging economic times.
Viewpoints,
Posted 04 Mar 2009
One pundit believes the company is poised to take advantage of a growing demand for hosted customer service solutions.
Daily News,
Posted 03 Mar 2009
Don't neglect relationships at this crucial touch point.
Viewpoints,
Posted 02 Mar 2009
New applications allowing the electronic exchange of contact information—Web 2.0's answer to traditional cards, or not?
Re:Tooling,
Posted 01 Mar 2009
The country's in a turbulent period—a new administration, a recessionary economy—but these campaigns prove that creativity thrives in the face of change.
Magazine Features,
Posted 01 Mar 2009
Mobile CRM has been around for years, but Apple's handheld device has upended everything. Now vendors are rewriting applications, companies are rethinking the BlackBerry's seeming stranglehold, and users are wondering what's next. The answer may be nothing less than a CRM revolution, and a chance for Apple to enter the enterprise.
Magazine Features,
Posted 01 Mar 2009
With Axeda's help, Varian Medical Systems remotely tends to its cancer-fighting radiation-oncology equipment.
REAL ROI,
Posted 01 Mar 2009
Eloqua extends the reach of its marketing message with some outside Web-event expertise.
REAL ROI,
Posted 01 Mar 2009
Government 2.0 comes to the Twitterverse.
Insight,
Posted 01 Mar 2009
The switch to digital TV broadcasts is upon us—or is it?
Insight,
Posted 01 Mar 2009
So speak softly and carry just 140 characters.
Connect,
Posted 01 Mar 2009
eTail West '09: With revenue down, retailers are having to rely more on analytics than ever before.
Daily News,
Posted 26 Feb 2009
New research from Forrester warns companies to invest in customer service — or else.
Daily News,
Posted 23 Feb 2009
Optimize e-commerce with purchase incentives.
Viewpoints,
Posted 23 Feb 2009
Predictive Analytics World '09: A former Amazon.com executive shares the steps required to manage today's customers.
Daily News,
Posted 20 Feb 2009
Citrix Online's latest release -- GoToAssist Corporate -- looks to ride the recession to expand into the market for remote support.
Daily News,
Posted 19 Feb 2009
Nuance Communications' Mobile Care solution might be the answer for those looking to avoid automated phone systems.
Daily News,
Posted 19 Feb 2009
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Companies: Telecommunications
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